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200 Bay St., Toronto, ON M5J 2J1, Canada ● Req #876Friday, February 21, 2025POSITION SUMMARY Reporting to the HR Director, the Talent Development Partner supports the design, development, and implementation of corporate-wide talent development programs. The Talent Development Partner collaborates with key stakeholders across the organization to identify talent needs, create and manage the talent framework including programs, resources and tools to enhance employee performance and leadership effectiveness. The HR Department’s focus is to help the business achieve its ob ...Read more about Talent Development PartnerMore
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POSITION SUMMARY: Reporting to the Manager, Mortgage Operations, the Mortgage Fulfillment Officer (MFO) position is responsible for the successful fulfillment and funding of mortgage applications and partnering directly with the Mortgage Loan Officer (MLO), Underwriters and Sales when required. The role also requires direct partnership with legal entities representing HomeEquity Bank on the legal instructions and funding of our mortgages. The roles primary area of focus is the legal stage of the ...Read more about Bilingual Mortgage Fulfillment OfficerMore
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British Columbia, Canada ● Req #877Friday, February 21, 2025POSITION SUMMARY: Reporting to the Manager, Mortgage Operations, the Mortgage Fulfillment Officer (MFO) position is responsible for the successful fulfillment and funding of mortgage applications and partnering directly with the Mortgage Loan Officer (MLO), Underwriters and Sales when required. The role also requires direct partnership with legal entities representing HomeEquity Bank on the legal instructions and funding of our mortgages. The roles primary area of focus is the legal stage of the ...Read more about Bilingual Mortgage Fulfillment OfficerMore
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POSITION SUMMARY: Reporting to the Manager, Mortgage Operations, the Mortgage Fulfillment Officer (MFO) position is responsible for the successful fulfillment and funding of mortgage applications and partnering directly with the Mortgage Loan Officer (MLO), Underwriters and Sales when required. The role also requires direct partnership with legal entities representing HomeEquity Bank on the legal instructions and funding of our mortgages. The roles primary area of focus is the legal stage of the ...Read more about Bilingual Mortgage Fulfillment OfficerMore
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200 Bay St., Toronto, ON M5J 2J1, Canada ● Req #878Friday, February 21, 2025POSITION SUMMARY The role of a Client Account Specialist is that of a direct telephone/virtual meeting sales professional. The role is responsible for building a book of present- and future-day opportunities through lead follow-up and outbound call activity to existing client portfolios to source new sales opportunities (i.e. refinances, subsequent advance, etc.). MAJOR ELEMENTS OF THE ROLE Utilizes proactive lead management and consultative selling skills to advise and offer solutions ...Read more about Client Account SpecialistMore
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200 Bay St., Toronto, ON M5J 2J1, Canada ● Req #879Thursday, February 20, 2025POSITION SUMMARY: The Senior Finance Specialist – ERP Implementation will play a critical role in supporting the successful implementation and adoption of HomeEquity Bank’s new Enterprise Resource Planning (ERP) system, Workday. This individual will be instrumental in guiding the Finance team through the transition, ensuring smooth integration of automated processes and financial workflows. Post-implementation, the Senior Finance Specialist will provide hands-on support, training, and troub ...Read more about Senior Finance Specialist - ERP Implementation (Contract)More
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200 Bay St., Toronto, ON M5J 2J1, Canada ● Req #877Thursday, February 20, 2025POSITION SUMMARY: Reporting to the Manager, Mortgage Operations, the Mortgage Fulfillment Officer (MFO) position is responsible for the successful fulfillment and funding of mortgage applications and partnering directly with the Mortgage Loan Officer (MLO), Underwriters and Sales when required. The role also requires direct partnership with legal entities representing HomeEquity Bank on the legal instructions and funding of our mortgages. The roles primary area of focus is the legal stage of the ...Read more about Bilingual Mortgage Fulfillment OfficerMore
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200 Bay St., Toronto, ON M5J 2J1, Canada ● Req #837Wednesday, February 19, 2025POSITION SUMMARY The Payroll Specialist role holds primary accountability for the effective functioning of all payroll and benefits-related processes for the Bank. It ensures the accuracy of Payroll related programs in the system of record (Workday), and actively participates in various projects and initiatives. MAJOR ELEMENTS OF THE ROLE Payroll: Coordinates and administers all facets of the semi-monthly payroll process, as per company and legislative requirements. Ensure appropriate ...Read more about Payroll Specialist - WorkdayMore
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200 Bay St., Toronto, ON M5J 2J1, Canada ● Req #875Tuesday, February 18, 2025POSITION SUMMARY: The role engages with the mortgage broker community to understand their needs and act as a reverse mortgage expert by initiating and managing sales conversations, building relationships, and guiding mortgage brokers through the sales process remotely. The BDA collaborates closely with the in-field sales team, maintains accurate records of interactions, and contributes to achieving sales targets. MAJOR ELEMENTS OF THE ROLE Key accountabilities of this position include: Gen ...Read more about Business Development Associate (12 month-contract)More
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200 Bay St., Toronto, ON M5J 2J1, Canada ● Req #870Friday, February 7, 2025POSITION SUMMARY: The Client Relations Specialist has a mandate to deliver exceptional day-to-day customer service to HEB clients from multiple communication channels (i.e. phone, email, fax, mail, in person and /or via HEB Client portal) to support the generation of revenue, collection of fees/charges and seeking opportunities for operational efficiencies within the department/Bank. In addition, will be responsible for helping the team exceed all established SLA’s on phone and email channels. ...Read more about Client Relations SpecialistMore
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200 Bay St., Toronto, ON M5J 2J1, Canada ● Req #863Friday, January 24, 2025POSITION SUMMARY The Business Resiliency Manager is responsible for developing, implementing, and maintaining comprehensive resilience strategies and plans at Home Equity Bank to ensure the organization's ability to operate through disruptions, crises, and emergencies. The role requires a proactive approach to identify potential risks, mitigate their impacts, and ensure business continuity across all operational facets. MAJOR ELEMENTS OF THE ROLE Business Continuity Planning Develop, impl ...Read more about Business Resiliency ManagerMore
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200 Bay St., Toronto, ON M5J 2J1, Canada ● Req #857Friday, January 17, 2025POSITION SUMMARY Risk Management works closely with our business partners as the second line of defense to manage the Bank's risk exposure within our stated Risk Appetite, while allowing the business to achieve its goals. This role will support the measurement and management of credit risk across the enterprise. MAJOR ELEMENTS OF THE ROLE Key accountabilities of this position include: Enhance credit risk reporting and contribute to credit risk dashboard design, working to increase automation ...Read more about Credit Risk Analytics ManagerMore
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200 Bay St., Toronto, ON M5J 2J1, Canada ● Req #852Tuesday, January 14, 2025POSITION SUMMARY: Reporting to the Senior Manager Accounting and Operations, the Team Lead, Accounts Payable will be accountable for all aspects of the accounts payable function for the Bank, including overseeing the entire end to end AP process, and responsible for accounts payable related internal controls and audit process. The Team Lead, Accounts Payable will be accountable for managing the day-to-day activities of the accounts payable department, promote continuous process improvements, i ...Read more about Team Lead, Accounts PayableMore
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POSITION SUMMARY Reporting to the Manager, Default Management, the Recovery Specialist will be responsible for managing the early stages of Default to ensure that the portfolio is maintained, and all aspects of collection processes are completed in accordance with the Standard Operating Procedures. The Recovery Specialist will lead by example and ensure healthy and effective relationships are fostered within and outside the bank. MAJOR ELEMENTS OF THE ROLE Key Responsibilities Operation ...Read more about Recovery SpecialistMore
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POSITION SUMMARY This role is responsible for managing and maintaining the Bank’s Interactive Voice Response (IVR) system. They will oversee the day-to-day operations, ensuring the system is functioning optimally and providing technical support for any issues that arise. Duties include configuring call flows, updating scripts, monitoring system performance, and troubleshooting errors. This role will closely collaborate with IT, Customer Success, and Sales teams to integrate the IVR with other sy ...Read more about IVR System AnalystMore
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200 Bay St., Toronto, ON M5J 2J1, Canada ● Req #842Friday, January 3, 2025POSITION SUMMARY: Reporting to the Director of Credit, the National Underwriter’s main role is to evaluate residential mortgage applications following the Bank’s credit policies and guidelines. After the evaluation, the National Underwriter makes decisions to approve or decline mortgage loan applications. The National Underwriter liaises with various internal (sales, loan documentation and funding teams) and external (appraisers) partners during the mortgage evaluation process and loan fulfill ...Read more about National Underwriter - Broker ChannelMore
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200 Bay St., Toronto, ON M5J 2J1, Canada ● Req #791Monday, December 23, 2024POSITION SUMMARY Reporting to the Manager, Default management, this role will play a critical role in managing accounts through the default and foreclosure process. The role involves close collaboration with the bank’s default lawyers and property managers to navigate all aspects of legal actions and foreclosure stages effectively. The (Senior) Default Specialist will be responsible for mitigating financial loss and reputational risks. MAJOR ELEMENTS OF THE ROLE Key Responsibilities: Operation ...Read more about Senior Default SpecialistMore