Business Development Associate (12 month-contract)

WHO WE ARE      

HomeEquity Bank is a Schedule 1 Canadian chartered bank and the leading national provider of reverse mortgages, with a growing portfolio. As the only bank solely dedicated to serving homeowners 55 and up, we’re passionate about helping Canadian homeowners live retirement on their terms. We live that commitment every day, with a range of reverse mortgage solutions that include our flagship CHIP Reverse Mortgage™ product.  

OUR VALUES, OUR PASSION

At HomeEquity Bank, our values drive and inspire our actions with our customers, our partners and each other.

• Customer-Focused. Passionate Advocates 
• Courage to Act. Do the Right Thing 
• One Team. One Vision 
• Think Long-Term. Ever-Evolving 
• Be Exceptional. Inspire Greatness

POSITION SUMMARY:

The role engages with the mortgage broker community to understand their needs and act as a reverse mortgage expert by initiating and managing sales conversations, building relationships, and guiding mortgage brokers through the sales process remotely.  The BDA collaborates closely with the in-field sales team, maintains accurate records of interactions, and contributes to achieving sales targets.   

MAJOR ELEMENTS OF THE ROLE

Key accountabilities of this position include:

• Generate revenue and achieve individual, team, and organizational quotas, while also contributing to sales strategy by defining and implementing plans to achieve sales objectives for a defined territory, managing it remotely
• Develop and execute sales plans to meet and exceed monthly, quarterly and annual sales targets contributing to the overall organizational objectives
• Close sales by effectively managing the sales process by acting as the primary contact from origination to funding supporting both internal partners and the mortgage broker
• Develop a sales approach that focuses on creating relationships through exceptional customer service and deep product-knowledge to recommend HEB products
• Assist with the onboarding of new Mortgage Brokers
• Maintain and grow relationships within the broker community by providing outstanding and efficient service and resolving issues in a timely manner.  Ensure a smooth transition of multi-funding brokers to local in-field sales representatives
• Manage assigned relationships via Salesforce
• Collaborate with cross-functional teams such as marketing, underwriting, and other sales teams to ensure a coordinated and efficient approach to serving the broker community
• Team up with the local Business Development Manager on attending industry trade shows and events acting as the HEB contact for the market, promoting HEB as a trusted solution, and network for new relationships

SKILLS AND EXPERIENCE REQUIRED

Qualifications and Technical Expertise:

• Progressive financial services Inside Sales experience, in credit or mortgage brokering preferred
• Post-secondary education or equivalent
• Experience with Salesforce or equivalent CRM

Attributes:

• Strong understanding of the current financial services environment
• A passion for relationship building and business development
• Exceptional communication and interpersonal skills
• Team player and effective at managing positive relationships with internal partners who play a role in funding of deals (e.g. Underwriting)
• A track record of overachieving sales quotas
• A self-motivator with a desire to be a top earner in a performance-based compensation model
• Disciplined, innovative, organized and driven to grow a market through prospecting, calls, emails, and virtual presentations

Working Conditions Unique to Job:

• Hybrid office environment

WHY WORK AT HOMEEQUITY BANK?

Great Environment

HomeEquity Bank offers a hybrid working environment supported with a culture of flexibility – an approach that is unique to each person, and that enables both business and individual needs to be met in a mutually beneficial way.

We pride ourselves in recognizing and celebrating performance, community service, teamwork, and diversity among our employees.
 

A Dynamic Culture – With People at the Centre  

We believe our people make all the difference; our tireless commitment to inclusivity, professional development, and employee experience has been recognized through awards including the Greater Toronto’s Top Employers 2024,Waterstone Canada's Most Admired Corporate Cultures 2022-2023, the Globe and Mail's Report on Business: Canada's Top Growing Companies 2022 (third year since 2019), Canadian's Mortgage Professional (CMP) Top Mortgage Employer 2023 for the third year in a row and Achievers Top 50 Most Engaged Workplaces 2023. 
 

Growth and Opportunities
We provide challenging and rewarding careers in a wide variety of fields. We continuously develop and train our employees through professional growth opportunities and on-the-job training. We also encourage our employees to develop professionally and personally though a series of career developing programs including our Educational Assistance Program, designed to reimburse costs related to professional learning and development.  
 

Celebrating Great Work and People

We believe in an environment that celebrates success, knowledge, leadership, and work that is inspired by our core values. For these reasons, we have created several programs that make it easy for our employees to say ‘great job’ to their colleagues and leaders.

From our Appreciate! Program to the High Five Award Program and President’s Award Program, we recognize professional achievement with a variety of rewards including points towards gift cards, merchandise, and travel experiences, as well as group RRSP/DPSP contributions and more.

Our Community Leadership Program recognizes employees who make a positive impact in their communities through volunteer work with a grant for their charity of choice. Additionally, we provide employees with one paid day off each year to volunteer at their favourite local charity. 

HomeEquity Bank is committed to an inclusive, equitable and accessible workplace. Accommodations are available on request for candidates taking part in all aspects of the selection process. To request accommodation, please contact your recruiter.

Please note that our successful candidate is required to complete a background check.

Stay in the Know

Find out what we’re up to online, and learn more about what makes HomeEquity Bank a great place to work:

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Chip.ca

Join Us! If you’re ready to build the future of reverse mortgages, we want to hear from you.