Property Manager

We’re looking for someone eager to tackle new challenges with a detail-oriented approach. If you’re passionate about strategically developing creative solutions and delivering excellent customer service, apply today! This role would be responsible for 4 residential properties in Montréal.

RESPONSIBILITIES

People Management + Customer Service

• Motivate and develop site staff, managing performance to established standards while promoting employee engagement and a positive workplace culture
• Set and monitor performance and quality targets for site staff
• Maintain an orderly office area, including proper filing of all hard and soft copy documentation and correspondence
• Responsible for maintaining a high level of resident satisfaction through excellent customer service and communication

Finance + Budgeting

• Complete required operating and financial reporting including detailed monthly property reports and variance analysis.
• Participate in regular discussions regarding budget, forecasting, and current expenses.
• Assist the Director and Project Managers with preparation of capital budgets including the development of 5-year capital plans for each site
• Complete budget revisions when needed using Yardi.
• Create budgets annually for review and finalization that meet company targets and expectations.
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Administration and Reporting

• Review apartments at turnover and prepare a scope of work consistent with established renovation standards
• Ensure units are rent ready for move ins
• Ensure compliance with all legislation, including (but not limited to): Tribunal Administratif du Logement, RBQ, Labor Relations Act, Fire Code, Occupational Health and Safety Act and Risk Management

Operations

• Operate properties in accordance with GWLRA Policies and Procedures and expectations of the approved annual budgets.
• Participate in the planning, transition, and stabilization of new development properties where applicable, which includes setting up contracts, new teams, understanding new building systems and infrastructure, etc.
• Authorize Work Orders and Purchase Orders to approved limits while being cognizant of year-to-date expenditure and approved annual budgets.
• Ensure the timely collection of rent; initiate follow-up where payments are not made and initiate and attend to legal and collection as required.
• Review and approve invoices according to standard policies and procedures. Review and approve new leases according to established approval criteria
• Continually review and participate in discussions with Leasing Team relating to the market rates for each property, ensuring revenues are optimized in the competitive environment
• Ensure preventative maintenance is scheduled and completed, including the tender and award of various contracts.
• Complete regular site inspections of properties including vacant apartments, renovated apartments, and common areas to identify opportunities for improvement and report any concerns or deficiencies to ensure resident satisfaction

QUALIFICATIONS

• Bilingual
• 2+ years of experience as a Multi-Residential Property Manager with direct reports
• 5+ years of Multi-Residential property management experience
• Experience administering, developing, and managing a variety of capital and operational budgets
• Exceptional interpersonal skills
• Strong command of MS Word, Excel, and PowerPoint
• Experience with Yardi considered an asset.
• Vehicle required, valid driver’s license

WHAT WE OFFER

• 3 weeks of vacation per year
• 3 paid personal days per year
• Half-day every Friday before a long weekend
• Eligible to participate in our annual performance based bonus program
• A comprehensive health benefits plan that supports you and your family
• Up to $2,000 annual education allowance
• Up to $5,000 annual mental health coverage
• A friendly, welcoming, and supportive culture
• Many social and team events!

Our Business
 
Learn more about our commercial and residential businesses, our values, and careers at GWLRA.

Our Commitment to Diversity
 
GWL Realty Advisors is an equal opportunity employer. It prohibits discrimination based on age, color, disability, national origin, race, religion, gender, sexual orientation, and any other legally protected class in accordance with applicable federal, provincial and local laws. We are committed to creating and maintaining an inclusive and accessible workplace. If you are contacted for an interview and require accommodation during the interviewing process, please let us know.