Job Search
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YOUR JOURNEY STARTS HERE: As the Fleet Supervisor for CAA Niagara, you will lead with our values of integrity, teamwork, service excellence and respect & inclusivity and are accountable for quality, operational efficiency, and ensuring the highest level of member satisfaction. You will report to the Emergency Roadside Services (ERS), Associate Director, who partners with the Contact Centre Supervisor and Fleet Garage Manager to ensure a collaborative approach to service excellence and teamwor ...Read more about Fleet SupervisorMore
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MEMBER SERVICE REPRESENTATIVE OVERVIEW: We are seeking a full-time Member Service Representative to join us in a dynamic role where you are the first person our members are greeted with, representing our brand with energy and a passion for exceptional service. Are you someone whose enthusiasm becomes infectious, and your helpfulness builds lasting relationships? Beyond traditional customer service, you will play a pivotal role in driving sales by converting inquiries into opportunities. ...Read more about Member Services RepresentativeMore
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MEMBER RETENTION REPRESENTATIVE OVERVIEW: The Membership Department is looking for positive, welcoming individuals who are energetic and motivated by working in a team environment and building relationships to join our team. CAA Niagara is looking for a full-time Member Retention Representative (MRR) to join our team. Reporting to the Membership department, the Retention Representative is a brand ambassador, through and through. They are a key relationship builder with new, current, and p ...Read more about Membership Retention RepresentativeMore
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Position Summary The Travel Manager (Group Tours) is responsible for leading the Journeys by CAA Niagara team, specializing in group travel experiences, including day trips, multi-day excursions, and international tours. This role oversees a team of professionals who curate and sell unique travel experiences. The Group Tours Manager will focus on strategic growth opportunities, vendor negotiations, and operational excellence to solidify Journeys by CAA Niagara as a premier travel provide ...Read more about Group Tour ManagerMore
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DISPATCHERAre you looking for a rewarding and challenging career? Do you have passion, optimism and a genuine joy for delivering service excellence to the Niagara Region? The Emergency Roadside Service (ERS) department is looking for a Dispatcher to join the team and assist our contact centre and roadside heroes. If you’re ready to make a difference and join one of Canada’s Most Trusted Brands… look no further. We’re looking for a positive, welcoming individual who is energetic and motivated by ...Read more about DispatcherMore
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Position Summary As the Project Manager (IT), you will manage and report on our IT projects with the use of project management tools. This role will manage large and small IT projects for both internal stakeholders and external stakeholders. You will ensure appropriate and modern project management methodologies are used throughout the project. You are the bridge between internal and external stakeholders and the teams tasked with the actual execution of the project. Overall, you will ...Read more about Project Manager - ITMore
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Thorold, ON, Canada ● Req #158Monday, February 17, 2025ERS TOW TRUCK DRIVER: Our Emergency Roadside Service (ERS) Tow Truck Drivers are the roadside heroes here at CAA Niagara! If you’ve got outstanding customer service skills and a talent for all things mechanical and technical, we want to hear from you! As true brand ambassadors, our ERS Drivers are there when it matters most—jump-starting batteries, towing vehicles, and being the everyday heroes our customers can rely on. WHAT’S IN IT FOR YOU? Signing Bonus AND PAID TRAINING FOR MTO APPROVED ...Read more about Emergency Roadside Services Driver (Tow Truck Driver)More