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CUSTOMER EXPERIENCE COORDINATOR Are you someone who loves working with people, enjoys training others, and has a passion for delivering exceptional service? As a Customer Experience Coordinator at CAA Niagara, you'll be responsible for supporting multiple departments and ensuring a top-tier experience for both our internal teams and external customers. If you're outgoing, proactive, and always looking for ways to improve, we want you on our team! WHAT’S IN IT FOR YOU? At CAA Niagara, we offer ...Read more about Customer Experience CoordinatorMore
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MEMBER RETENTION REPRESENTATIVE OVERVIEW: The Membership Department is looking for positive, welcoming individuals who are energetic and motivated by working in a team environment and building relationships to join our team. CAA Niagara is looking for a full-time Member Retention Representative (MRR) to join our team. Reporting to the Membership department, the Retention Representative is a brand ambassador, through and through. They are a key relationship builder with new, current, and p ...Read more about Membership Retention RepresentativeMore
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MEMBER SERVICE REPRESENTATIVE OVERVIEW: We are seeking a full-time Member Service Representative to join us in a dynamic role where you are the first person our members are greeted with, representing our brand with energy and a passion for exceptional service. Are you someone whose enthusiasm becomes infectious, and your helpfulness builds lasting relationships? Beyond traditional customer service, you will play a pivotal role in driving sales by converting inquiries into opportunities. ...Read more about Member Services RepresentativeMore
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DISPATCHERAre you looking for a rewarding and challenging career? Do you have passion, optimism and a genuine joy for delivering service excellence to the Niagara Region? The Emergency Roadside Service (ERS) department is looking for a Dispatcher to join the team and assist our contact centre and roadside heroes. If you’re ready to make a difference and join one of Canada’s Most Trusted Brands… look no further. We’re looking for a positive, welcoming individual who is energetic and motivated by ...Read more about DispatcherMore
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Thorold, ON, Canada ● Req #158Thursday, December 19, 2024ERS TOW TRUCK DRIVER POSITION AVAILABLE APPLY ONLINE OR VISIT US ON OUR HIRING DAY – WEDNESDAY, FEBRUARY 5, 9:30am-4:30pm AT 3271 SCHMON PARKWAY, THOROLD, ON. BRING A CURRENT DRIVERS ABSTRACT. Our Emergency Roadside Service (ERS) Tow Truck Drivers are the roadside heroes here at CAA Niagara! If you’ve got outstanding customer service skills and a talent for all things mechanical and technical, we want to hear from you! As true brand ambassadors, our ERS Drivers are there when it matters most ...Read more about Emergency Roadside Services Driver (Tow Truck Driver)More
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Position Summary The IT Support Representative is the first point of contact for all systems and communication-related issues and escalations. The IT Support Representative will provide technical assistance in an efficient and friendly manner; escalating as required while keeping the user (employee) informed throughout the complete lifecycle of any support ticket, from start to completion. Primary Duties and Responsibilities Utilize exceptional customer service skills to str ...Read more about IT Support RepresentativeMore