Education Interpreter

By working at TRCA you will:

• Work outdoors during the spring and summer in beautiful natural areas.
• Gain valuable experience working at a conservation authority.
• Get a free Conservation Ontario annual pass.
• Get access to TRCA’s Reciprocal Program (discounts across various Ontario attractions).

How you will contribute as part of the TRCA team:

The Education Interpreter delivers hands-on environmental, cultural heritage, nature, recreation, and renewable energy programs (dependent on location) to visitors and visitor groups of TRCA/partner sites and facilities, as well potentially at client sites. The Education Interpreter plays an active role in customer experience ensuring all visitors have a positive experience.

Major Responsibilities:

• Guides and leads visitors and visitor groups to TRCA’s sites and facilities on established programs focused on environmental, cultural heritage, nature, recreation, and renewable energy (dependent on location)
• Learns program content to be able to effectively deliver interactive programs to various audiences
• Ensures program equipment/supplies including artifacts are well maintained, clean and stored appropriately
• Provides support in program development and administrative tasks as required

What will you need to succeed:

Education (degree/diploma/certifications/licenses)

• Minimum pursuing a post-secondary diploma or degree in a related field

Knowledge/Skill/Ability - Competencies

• Ability to deliver programs/information to audiences of various ages, adapting style to ensure audience appropriateness
• Ability to communicate effectively with tact and courtesy
• Experience interacting and connecting with persons of various social, cultural, or economic backgrounds; at ease with a variety of audiences  
• Strong communication skills to provide clear and concise communication in both non-emergency and emergency situations
• Able to self-manage workload and prioritize tasks independently
• Demonstrates responsiveness to internal and external customer requests
• Able to comprehend written documentation and procedural guidelines
• Must be flexible to work all required shifts, including weekends and holidays