Fire & Life Service Technician, SCBA

Main Responsibilities

• Provide prompt, efficient, and high-quality services to all existing customers, ensuring satisfaction and long-term business relationships.
• Inspect, maintain, and service SCBA systems, breathing air compressors, fall protection equipment, and other critical life and safety equipment, ensuring optimal performance and compliance with safety standards.
• Perform detailed inspections, repairs, filling, routine testing, and maintenance of SCBA bottles and extinguisher cylinders, ensuring they meet industry regulations/manufacturers’ standards and are ready for use.
• Process and manage the pick-up and return of gear and equipment to customers, ensuring accurate tracking and prompt service completion.
• Conduct fit testing, annual flow testing of all SCBA units, and maintain an accurate inventory of SCBA parts and associated equipment, adhering to industry standards and regulations.
• Work closely with customers to expand the scope of work across all applicable service capabilities, developing efficient and mutually beneficial work schedules and plans.
• Enter and maintain records of all equipment and gear in the system, updating software and tools to meet current standards, while effectively managing inventory levels and maintenance databases.

• Ensure service vehicle is properly maintained, including necessary documentation like dangerous goods paperwork and commercial vehicle logbooks.

• Complete all required HSSE reports, conduct daily safety checks in line with company policies, COR and ISO procedures, and actively engage in health and safety programs.
• Collaborate with service coordinators to schedule service work and maintain appropriate inventory levels, ensuring efficient and uninterrupted service delivery.
• Ensure accurate and timely completion of all necessary paperwork, including inspection reports, safety records, and expense reports, maintaining compliance with company and regulatory standards.
• Be available for after-hours callouts as needed, to provide critical support and meet customer needs.

Qualifications

• Strong mechanical aptitude with experience or training in compressors, SCBA inspection, repairs, and cleaning.
• Basic electrical knowledge and hands-on experience with power and hand tools.
• A valid driver’s license and clean driver’s abstract.
• Excellent customer service and communication skills.
• Proficiency with technology and mobile devices.
• Ability to work independently with limited supervision.

 What we offer:

• Monday to Friday, salaried position with 3 weeks’ paid vacation to start, flex days, and other time away from work benefits
• Competitive pay in line with your experience and qualifications, plus paid training/certification, and potential for on-call premiums
• Medical, dental, vision, EAP, RRSP matching, and other group health insurance benefits for you and your family
• Annual profit-sharing opportunity
• Company-provided service vehicle and tools
• Expenses paid for out-of-town business travel, when required

Physical Safety Requirements

• Ability to lift and carry up to 50 lbs unassisted, coupled with good hand/eye coordination and manual dexterity
• Able to pass pre-employment and periodic drug and alcohol testing as well as criminal background checks