Director, Change Management

Key Responsibilities:

· Develop and implement holistic change management strategies and frameworks tailored to project and business needs.

· Apply industry best practices (e.g., Prosci, ADKAR, Kotter’s Model) to ensure smooth change adoption and minimize resistance.

· Establish key metrics and KPIs to measure and refine the effectiveness of change initiatives.

· Partner with project teams to embed change management activities throughout project plans and deliverables.

· Act as a trusted advisor to senior leaders, guiding them through transformational change.

· Build strong relationships across departments to align change efforts with business goals and cultural priorities.

· Develop and execute stakeholder engagement and communication plans to ensure clarity, transparency, and buy-in.

· Create compelling change narratives and messaging strategies tailored to various audiences.

· Identify organizational impacts, including changes to roles, responsibilities, or structures, and provide strategies to address them.

· Guide leaders on how to support their teams through the change journey.

· Design and deliver training programs, workshops, and coaching sessions that foster change readiness and capability.

· Collaborate with HR and L&D teams to align change enablement with company-wide development programs.

· Foster a culture of agility, inclusion, and continuous improvement throughout the transformation lifecycle.

· Define governance processes to ensure accountability, alignment, and success tracking for change initiatives.

· Monitor and collect feedback through surveys, focus groups, and data analytics to optimize future change efforts.

· Continuously refine and maintain a scalable change management toolkit and methodology.