Royalty Services - Data Services Coordinator

We’re Hiring!

Data Services Coordinator

Montreal, QC

www.socan.com

Full-time

Remote

WHO WE ARE

SOCAN is a not-for-profit copyright collective dedicated to ensuring music creators and publishers receive what they have rightfully earned for the use of their work. SOCAN supports and represents more than 180,000 songwriters, composers, and music publishers. Through licensing, global royalty collection and advocacy, we help creators to keep making the music that entertains, moves, and inspires us   

OUR COMMITMENT TO DIVERSITY, EQUITY, INCLUSION, AND ANTI-RACISM   

SOCAN thrives with a variety of viewpoints, identities, and backgrounds, and we are committed to anti-racism. Everyone is welcome to apply for our wide range of roles, regardless of gender identity, gender expression, ethnicity, race, age, culture, sexual orientation, religious belief, or physical ability. Learn more about SOCAN’s commitment to Inclusion & Anti-Racism.   

WHY WORK WITH US?

• Make a difference by supporting and collaborating with a vibrant and creative community
• Enjoy many options for workplace flexibility and work-life balance
• Get involved in the rapidly changing creative space
• Advocate for and empower the creative community
• Together, we’ll help music creators earn more income and make a living

WHAT WE OFFER

• 35-hour workweek schedule (possible flexible work options i.e., 4-day work week (position based)
• Twelve paid sick days annually (including five personal days) 
• Access to Toronto’s SOCAN fitness facility
• Annual Performance Incentive bonus (dependent on a personal and company performance) 
• Defined contribution Pension Plan
• Comprehensive, health and dental benefits programprogram
• Inclusive and collaborative working environment  

ABOUT THE ROLE

The role of Data Services Coordinator is to ensure that music data received from our Audio- and Audio-Visual partners are received and ingested each quarter so we can distribute accurate and timely Royalties to our Members. More specific responsibilities include tracking incoming documents, manipulating the information received and then storing, sorting, and recording such documents electronically in our operational database in a timely and accurate manner.

The knowledge of English is required for this position as the position requires to interact on a constant and regular basis with English-speaking members/clients

WHAT YOU’LL DO / KEY RESPONSIBILITIES

• Validating and tracking that we have received original or revised cue sheets via email or SFTP from our partners
• both International and Domestic
• Prioritizing and sorting of all validated documents including organization of their electronic storage
• Identification of whether the incoming cue sheets are International or Domestic determine classification of
• documents
• Ingestion activities for cue sheets received to the operational system, this includes data manipulation, and
• monitoring the process to ensure data load is successful
• Process and manage large data sets for ingestion using data cleansing procedures. (formats e.g. PDF, Excel)
• Utilize automated tools to extract data from primary/secondary sources
• Research and clarify missing information from source data
• Remove corrupted data and fix data errors and related problems from source data
• Digitize Audio- and Audio-Visual files from pdf, images, text, to standard format
• Handling of ad-hoc queries and requests from other Operational teams as it relates to data processing
• Create and prepare relevant reports according to departmental needs using Epicor for stakeholders and
• management
• Improve and increase team and departmental effectiveness by providing feedback on improvement opportunities
• Other duties, as required

WHAT YOU WILL BRING / QUALIFICATIONS & EXPERIENCE

• Windows computer literacy required: Intermediate MS Office; Experienced with MS Excel on data
• cleansing/manipulation/organization techniques using Pivot tables, data sorting/filtering, building formulas is a
• must.
• MS Access and database knowledge is an asset
• Strong aptitude for figures
• Problem solving and conflict resolution skills
• Excellent communication and organizational skills
• Last modified: May 26, 2023
• Ability to meet tight deadlines
• Bilingual an asset (French) but not required

ACCESSIBILITY & ACCOMMODATION

SOCAN is committed to providing an inclusive workplace environment that meets the accessibility needs of employees with disabilities. Should you require accommodations please contact us directly at hr@socan.com and we will make the necessary accommodations. Applications submitted to this email address will not be accepted.

EQUAL EMPLOYMENT OPPORTUNITY

SOCAN is an Equal Opportunity Employer. Hiring and other employment decisions at SOCAN are made without regard to race, colour, religion, sex, ancestry, national origin, ethnic origin, age, disability, citizenship, veteran status, sexual orientation, record of offences, marital status, family status, or any other characteristic protected by federal, provincial, or local law, regulation, or ordinance.

If you don’t see yourself fully reflected in every job requirement listed on the posting above, we still encourage you to reach out and apply.  Research has shown underrepresented groups often only apply when they feel 100% qualified.  We are committed to creating a more equitable, inclusive, and diverse company and we strongly encourage applicants of all genders, ages, ethnicities, cultures, abilities, sexual orientations, and life experiences to apply

HOW TO APPLY

If you’re interested in joining us, we’d love to hear from you: http://www.socan.com/careers/

Thank you for your interest in our company; we will be in touch with those candidates we wish to interview.

To learn more about SOCAN, go to www.socan.com. You can also follow us on LinkedIn, Twitter, Instagram, and Facebook (@SOCANmusic/@SOCANmusique).