Fire and Life Services Supervisor

Levitt-Safety is excited to announce an opportunity for a Fire & Life Supervisor, who will oversee the Service Shop, Fall Arrest, SCBA, and field work. This role based out of Sudbury will focus on driving the growth of Northern Ontario's Fire & Life Service offerings while providing leadership in a hands-on supervisory capacity.

Main Responsibilities:
As a working Supervisor, you will:

• Lead by example in health and safety practices, ensuring compliance with manufacturer guidelines, legislation, and company policies. Serve as a key safety resource for service operations.
• Mentor and coach Fire Life Service and Shop Technicians to enhance skills and drive high performance.
• Conduct QA/QC inspections and audits, ensuring work meets manufacturer and customer standards. Communicate and enforce these standards across the team.
• Maintain up-to-date technician certifications and site-specific training for various customers.
• Manage rentals and support future fire life safety service work (excluding vehicle fire suppression).
• Oversee tool and parts inventory with service coordinators to ensure efficient operations.
• Collaborate with the VFSS Team Lead to manage the service fleet, including scheduling maintenance and addressing issues.
• Assist Service Coordinators with customer quotes and ensure the accuracy of all service documentation.
• Lead weekly/monthly toolbox safety meetings, maintain records, and promote a strong safety culture.
• Effectively schedule and complete service calls within the designated timeframe.
• Foster team engagement, resolve conflicts, and maintain positive employee morale.
• Support the Branch Manager in recruiting and hiring new technicians.
• Train, coach, and counsel employees to achieve job results while upholding professionalism.
• Ensure the proper care and safe use of company equipment, including vehicles, testers, and tools.
• Represent Levitt-Safety as a market leader by maintaining open communication with customers and the team.
• Lead hazard assessments, incident investigations, and enforce safety compliance.
• Perform other duties as assigned.

Role Requirements:

• At least 3 years of experience with Levitt-Safety or equivalent industry experience with fall arrest, SCBAs, training and/or shop services.
• Strong mechanical, electrical, and troubleshooting skills related to fire life safety systems and equipment.
• Ability to mentor, coach, and develop technicians while maintaining a positive and productive work environment.
• In-depth understanding of workplace safety regulations, hazard assessments, and compliance requirements.
• Ability to prioritize tasks, manage multiple service calls, and ensure deadlines are met all while maintaining excellent rapport with internal and external customers.
• Tech savvy and comfortable with service management software & reporting tools.
• Demonstrated ability to build and maintain excellent rapport with customers and team members.

• Comfortable working in diverse environments, including confined spaces, heights, and extreme temperatures.
• Must pass pre-employment checks which include but not limited to a clean driving record, background check and a drug and alcohol test.

What we offer:

• Competitive pay & annual bonus
• Medical, dental, vision, EAP and other group health insurance benefits for you and your family
• Company-matched RRSP contribution plan & annual profit-sharing opportunity
• Opportunity to make an impact and contribute to making Canada a safer place to live and work
• A company culture based on our Face of Levitt-Safety Fundamentals and family values, where we truly believe that our people are our most important asset

Levitt-Safety is committed to the principle of employment equity in the workplace and ensures that our practices of hiring are based on qualifications and ability.  We invite all applicants, including persons with disabilities, visible minorities, and Indigenous Peoples to apply for our career opportunities. We understand that experience comes in many forms and encourage applications from diverse backgrounds.  If you require any accommodation in the application process, please contact us at talent@levitt-safety.com in the application. We will review applications as they are received and look forward to hearing from you.