Operations Supervisor

GWLRA is a leader in both the commercial and multi-residential real estate industries. Driven by our values of Integrity, Ambition, Creativity, and Empathy, our vision is to be a sustainable company known for exceptional real estate management, trusted advice, and outstanding service by consistently fulfilling our mission to deliver strong, long-term results for our clients.

Ensure the efficient, effective, and productive management of the physical plant facilities and operating staff at the Canada Life Campus and 180 Queen St. W.

RESPONSIBILITIES

Capital Project Work

• Oversee tenant improvement work and obtain proposals and pricing for work
• Review all work permits daily to ensure awareness of all contractor work occurring in the building.
• Review and monitor building functions and provide direction to staff and trades
• Collaborate with Senior Property Manager and/or Operations Manager in completing capital projects on time and on budget
• Be an active participant in possible redevelopment projects as needed

People Leadership

• Supervise and manage building staff (scheduling, performance management, etc)
• Ensure daily inspections of mechanical and electrical service areas
• Supervise maintenance management system operations
• Implement and supervise procedures for the maintenance, operation, and repairs of buildings and equipment

Budgeting + Reporting

• Prepare departmental budgets
• Partner with management to prepare annual operating budgets for a variety of properties

• Prepare monthly variance, property, and activity reports
• Track Key Performance Indicators of Tenant Request workorders ensuring timely response and thorough and efficient completion

Health + Safety

• Maintain site specific WHMIS and health and safety programs
• Daily review of all completed service requests to ensure SLAs consistently met + delivered

• Collaborate with management to ensure property is compliant with RiskCheck programs
• Advise and update team with policy and procedure updates

Other Duties

• Other duties as assigned
• Available on call and afterhours

QUALIFICATIONS

• 5+ years of commercial building operations experience
• Post-secondary education in Engineering, Building Sciences and/or Trades training
• Excellent interpersonal and relationship building skills able to interact confidently with various internal and external stakeholders
• BES 1 & 2 certifications or 5th class power engineering license
• Strong leadership and communication skills
• Experience completing reports and budgets focused on decreasing repair costs and increasing energy management initiatives
• Strong computer skills including Microsoft Word, Excel, Teams and Outlook
• Valid class G driver’s license

WHAT WE OFFER

• 3 weeks of vacation per year
• 3 paid personal days per year
• Half-day every Friday before a long weekend
• Eligible to participate in our annual performance based bonus program
• A comprehensive health benefits plan that supports you and your family
• Up to $2,000 annual education allowance
• Up to $5,000 annual mental health coverage
• A friendly, welcoming, and supportive culture
• Many social and team events!

Our Business
Learn more about our commercial and residential businesses, our values, and careers at GWLRA.

Our Commitment to Diversity
GWL Realty Advisors is an equal opportunity employer. It prohibits discrimination based on age, color, disability, national origin, race, religion, gender, sexual orientation, and any other legally protected class in accordance with applicable federal, provincial and local laws. We are committed to creating and maintaining an inclusive and accessible workplace. If you are contacted for an interview and require accommodation during the interviewing process, please let us know.