Senior Digital Forensic Investigator

The Role

The Senior Investigator serves as a tactical arm of eSentire’s Incident Response team.  Main function of this role is to drive deep expertise and experience in incident response, and digital forensics engagements.  As a top tier operator, the position handles the most volatile and complex casework, while ensuring optimum quality of service and responsiveness.  Casework spans from financially motivated data breaches to state-affiliated espionage and ideology-driven attacks aimed at information gathering, manipulation and disruption. Real domain expertise, mixed with ability to execute, and mastery of relevant technologies must produce investigative conclusions that stand scrutiny in the court of law.

The position operates in close coordination with eSentire’s SOC and Customer Success Management teams to drive fast mobilization, source identification, containment, and quantification of informational losses in response to cyber attacks in motion.

Make no mistake, Incident Response work is an extremely demanding role. Cyber attacks don’t follow a schedule. Our team must be available when they happen. As a result, our team members are often called upon to work outside regularly scheduled work hours, through weekends and holidays, with little notice. On the flip side, when it’s not busy we do encourage our team members to make the most of that time and catch up on their personal business. Please give this some thought before you apply, this is a demanding and equally rewarding job, but it’s not for everyone.

Responsibilities

• Drive deep domain expertise in cyber incident response, and digital forensics engagements.
• Serve as case lead in the most demanding and volatile cyber investigations.
• Be a tactical force multiplier for all open and active investigations.
• Overlay with Customer Service Management and SOC teams to optimize quality of service.
• Own and manage all aspects of assigned incident response engagements.
• Be responsive to the customer’s voice and feedback.
• Strive for attention to detail and excellence in service delivery.
• Assist in scoping, pricing and work assignment activities as needed.
• Continually research and develop new methods and approaches to improve service delivery.
• Provide support and mentoring to junior level staff.
• Work rotating shifts and be available on an on-call basis as required.
• Be prepared to work, as required, for extended periods outside of regularly scheduled hours, including weekends, and holidays.
• Be prepared to travel for short periods and work onsite at client locations throughout the United States and Canada, as required.

Requirements

The Senior Security Investigator position requires a four-year degree in a relevant discipline and eight to ten years of experience.

Experience acting in a consultant capacity, in the investigation and remediation of polymorphic trojans, and modern ransomware variants.

Mastery of one or more mainstream forensics tools such as EnCase, FTK, Axiom, X-Ways, etc.

In lieu of education requirements, a military or law enforcement background with ten or more years of relevant work experience is acceptable.

• Demonstrable expertise in IT investigations and digital forensics
• Strong working knowledge of information security fundamentals
• Security consulting and/or case investigation background preferred
• Excellent written and verbal communication, listening and client management skills
• Ability to articulate complex IT technical information to customers in a non-technical fashion
• Self-motivated, strong analytical skills and detail-oriented
• Demonstrated presentation skills

Nice to Have

Fluency in French or Spanish languages is preferred.

Our Culture and Values

At eSentire we work in a collaborative and innovative work environment. We work with brilliant and passionate people who strive and encourage others to do their best. eSentire’s idea-rich environment welcomes creative and sometimes unconventional perspectives!

We celebrate diversity, operating with mutual respect and consideration, in an environment that fosters inclusivity for all. We believe that a variety of perspectives, backgrounds, and experiences make us stronger – if you’re enthusiastic about this opportunity but don’t meet every qualification, we encourage you to apply anyway. It takes a diverse set of thoughts, cultures, backgrounds, and perspectives to be a true market leader.

Total Rewards

We believe in rewarding performance and providing comprehensive benefits tailored to support your well-being. Our package includes comprehensive health benefits, a flexible vacation plan, and participation in our company-wide equity program, allowing you to share in the success and growth of our organization. 

Accommodation
 
If you have any accessibility requirements during the recruitment process, please reach out to our HR team at aoda@esentire.com and any accommodation needs will be addressed upon request. Your talents and unique perspectives are valued, and we look forward to the opportunity to work together to build a more inclusive future.

It's our mission at eSentire to protect our customers 24/7/365 and we extend this conviction to job seekers. During the application and interview process, eSentire will communicate with you from one of our corporate "@esentire.com" email addresses, never from a public email address. We strive to provide a welcoming, respectful, and thorough interview process, providing the candidate with ample opportunity to spend time with the hiring manager, recruiter, and future colleagues face to face, or using a video conference technology.   #LI-SJ1
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