Project Manager (PMO)

Status: Full time, indefinite

Location: Ottawa, Ontario (hybrid)

Closing date: Open until filled

Salary range: $67,000 to $ 84,000 per year

CADTH is now Canada’s Drug Agency — a pan-Canadian health organization. We are an independent, not-for-profit organization headquartered in Ottawa, with a satellite office in Toronto. Created and funded by Canada’s federal, provincial, and territorial governments, we drive better coordination, alignment, and public value within Canada’s drug and health technology landscape. We provide Canada’s health system leaders with independent evidence and advice so they can make informed drug, health technology, and health system decisions, and we collaborate with national and international partners to enhance our collective impact.

We are proud to be a 2024 National Capital Region Top Employer. This recognition celebrates our dedication to fostering a work environment that nurtures growth; innovation; and inclusion, diversity, equity, and accessibility (IDEA). It reaffirms our ongoing efforts to create an outstanding workplace where our employees thrive and feel valued.

Most of our employees participate in a hybrid workspace arrangement that allows for flexibility and enhanced work-life balance. We believe in the positive impact of in-person collaboration and the importance of team building. Added consideration is given to qualified candidates who live near our offices and can participate in a hybrid arrangement. Those applying must be located in Ontario, except in rare circumstances where the employment position is remote.

Primary Focus

The Project Manager (PMO) is responsible for researching, developing, and implementing best practices in project management to ensure the timely and cost-effective completion of projects. This includes identifying, documenting, and analyzing product-related processes to gain efficiencies and standardization to meet customer needs better. This role will also provide flexible and ad hoc project management support throughout the organization.

What do the daily responsibilities look like?

On any given day, the Project Manager (PMO), will be responsible for:

Operational Excellence and Process Improvement

• promote project management best practices and knowledge sharing by utilizing a Project Management Body of Knowledge (PMBOK)-based methodology and building an internal community of practice
• assess core product processes and meet with stakeholders across the organization to identify opportunities for improvement, examine process issues, inconsistencies, duplication, and risks about their impact, and create strategic recommendations for new best practices for improved efficiencies and risk mitigation

• develop, document and update core product line processes and schedules, including maintaining clear and detailed process maps and business requirements
• overall administration of MS Project application

Change Management and Training

• develop and implement a change management plan for major process changes to project management policies, processes, and procedures
• lead continuous improvement within project management and support the implementation of approved process changes by hosting regular staff training sessions

Reporting and Analytics

• support the implementation, and regular reporting of performance indicators to assist senior management in timely decision-making, overall project performance and organizational project capacity
• analyze and provide insights on core products by gathering, monitoring, and analyzing key performance metrics

Project Management

• support projects on an ad hoc basis across the organization
• throughout the life cycle of each assigned project, develop and manage all non-research aspects of projects (e.g., project schedule, status updates, onboarding experts, budget estimates, assists in identification of project risks and issues and solutions, deadlines, task allocation and collection of project feedback); projects may be complex, many have lengthy timelines and project teams may include project or section owners, subject matter experts, researchers, health economists, and research information specialists as required
• manage, track, and escalate all budgeting activities related to assigned projects to ensure timely delivery within scope, on time, and budget
• work collaboratively with the project owner but is accountable for successfully executing projects with complex resourcing on schedule, within scope, and on budget.

Is this the right role for you?

The Project Manager (PMO) will likely have:

• a postsecondary education in a relevant area such as business, technology or in a health research discipline, formal training in project management, plus 3 years of experience leading complex projects
• Project Management Professional (PMP) Certification
• advanced knowledge and experience with quality frameworks (i.e., Lean, Six Sigma, PMBOK)
• Change Management Principles (i.e; ADKAR, PROSCI)
• advanced skills in process mapping, documenting and business process reengineering
• a demonstrated ability to analyze business processes and workflows from a systems thinking approach
• strong facilitation and training skills with the ability to engage management and staff
• experience in the application of project management principles and the implementation of best practices, including coaching others in the application of principles and practice
• expertise in developing and maintaining project schedules
• significant experience with MS Project (MS Project Server) or other related project management software tools
• excellent organizational skills with a well-developed ability to plan and manage priorities
• advanced writing, communication, interpersonal and relationship-building skills
• the ability to proactively identify risks to the successful completion of projects, problem solve and recommend the best course of action appropriate to customer needs and our culture
• flexibility and adaptability within a dynamic working environment to anticipate needs and successfully manage multiple tasks, conflicting priorities and regular process changes while supporting several different product types concurrently
• the ability to work under pressure and handle confidential matters with discretion.

What will set you apart?

The following are considered asset qualifications:

• project management experience in a research environment
• fluency in French.

What’s in it for you?

At Canada’s Drug Agency, you will find:

• a team-focused, supportive, and inclusive work environment
• a competitive compensation package, including participation in the Healthcare of Ontario Pension Plan (HOOPP) — 1 of Canada’s largest and most successful defined benefit pension plans
• a comprehensive benefits package for employees and dependents, including health, dental, life, and travel insurance; a health spending account; and an employee assistance program
• paid time off (including a minimum of 4 weeks of vacation leave as well as sick leave and life leave, a December holiday closure, and other leave options)
• opportunities to work with and learn from highly specialized professionals
• personal growth through professional development opportunities, corporate training, and support for continuing education
• a friendly culture that supports community engagement
• the opportunity to make a difference for people living in Canada and effect positive change.

To apply for this position, visit the Careers section of our website. Your résumé must clearly identify how your skills and experience relate to the requirements of this role. Applications for this opportunity may be used for future staffing vacancies. We thank you for your interest; however, only those candidates selected for further consideration will be contacted. Please visit our website regularly for new opportunities.

At Canada’s Drug Agency, we actively celebrate, support, and flourish through our differences. Our employees are people with different strengths, experiences, and backgrounds, who share a passion for building the future of health care. We demonstrate a commitment to IDEA through continuous training, modelling inclusive behaviours, and proactively managing biases. We highly encourage all qualified applicants to apply, including people of all places of origin and religions, people with disabilities, people who are neurodivergent, people who are Black or racialized, Indigenous people, women, and people from the 2SLGBTQ+ community. We also provide accommodations during all phases of the recruitment process. If you require any accommodations during the recruitment process, please let the Talent Acquisition team know when they contact you. We will work with you to meet your needs.

Please note that, as a condition of employment, successful candidates will be required to complete a confidential pre-employment background check, including criminal, employment, and educational verifications.

Candidates must be legally eligible to work in Canada. We regret that we are unable to sponsor employment visas at this time.

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