Performance and Reporting Specialist

Status: Full time, indefinite

Location: Ottawa, Ontario (hybrid)

Closing date: November 8, 2024

Salary range: $76,000 to $95,000 per year

CADTH is now Canada’s Drug Agency — a pan-Canadian health organization. We are an independent, not-for-profit organization headquartered in Ottawa, with a satellite office in Toronto. Created and funded by Canada’s federal, provincial, and territorial governments, we drive better coordination, alignment, and public value within Canada’s drug and health technology landscape. We provide Canada’s health system leaders with independent evidence and advice so they can make informed drug, health technology, and health system decisions, and we collaborate with national and international partners to enhance our collective impact.

We are proud to be a 2024 National Capital Region Top Employer. This recognition celebrates our dedication to fostering a work environment that nurtures growth; innovation; and inclusion, diversity, equity, and accessibility (IDEA). It reaffirms our ongoing efforts to create an outstanding workplace where our employees thrive and feel valued.

Most of our employees participate in a hybrid workspace arrangement that allows for flexibility and enhanced work-life balance. We believe in the positive impact of in-person collaboration and the importance of team building. Added consideration is given to qualified candidates who live near our offices and can participate in a hybrid arrangement. Those applying must be located in Ontario, except in rare circumstances where the employment position is remote.

Primary Focus

The Performance and Reporting Specialist plays a key role in leading corporate performance measurement activities and business intelligence initiatives, as well as supporting the annual business planning process. The Specialist will use analytics, reporting, project planning, and data visualization to help drive internal decision-making and support the organization to illustrate our work and our impact to a variety of audiences in different formats.

What do the daily responsibilities look like?

On any given day, the Performance and Reporting Specialist will:

• contribute to the development, implementation, and evolution of a performance measurement framework that defines how corporate performance is measured and used internally (including the development of indicators)
• monitor and assess organizational performance through a performance measurement framework by aligning policies, processes, methods, infrastructure, and practices with strategic goals and business priorities
• work collaboratively with internal teams to develop methods for the collection of performance data
• use data that has been collected via our internal databases, surveys, and/or through other sources to provide analysis (which may include descriptive statistics, forecasting, creation and maintenance of PowerBI reports) 
• support the design and development/enhancement of innovative reporting solutions for corporate reporting. This will include:
• create automated tools based on business requirements to enable on-time delivery of reports with the aim of communicating essential information about our business performance to senior leaders (using PowerBI, Excel, PowerPoint, and other MS office applications) 
• generate insights and presenting (orally and in writing) effective data-driven business recommendations to various partners through the use of storytelling, dashboards, impact stories, written reports, and/or data visualizations.
• ensure processes are in alignment with professional best practices and the requirements of the CDA-AMC-Health Canada contribution agreement and Member Services Agreements.
• prepare written reports for various audiences including the Board of Directors, executive and leadership teams, funders, other customers, collaborators, the public, and others.
• support the annual business planning process by working closely with the Manager to execute the process, which will include drafting timelines, drafting briefing notes/presentations, preparing meeting packages, and ensuring that timelines and critical milestones are met
• support formal, independent evaluations of the organization by informing project design and serving as an internal resource to the (external) evaluators
• Identify, document, and implement opportunities for improvement in data quality and business intelligence best practices 
• conduct periodic internal evaluations of specific internal programs, projects and initiatives to assess and report on performance.

Is this the right role for you?

The Performance and Reporting Specialist will likely have:

• a postsecondary education in a health/health management-related discipline coupled with no less than 5 years of experience of related performance measurement and data analysis experience. Lived and/or work experience will be given similar weighting to postsecondary education
• strong technical skills in creating PowerBI reports that can streamline manual processes and inputs into an automated environment. Past experiences with another BI tool may be considered (however, please note that we are a Microsoft environment)
• knowledge of health systems, federal, provincial, and territorial government processes and relationships
• knowledge of program evaluation and performance measurement theory (logic model) and practice
• knowledge of data science principles (data cleaning, wrangling, maintenance)
• knowledge of annual business planning principles
• proven ability to work in a fast-paced environment and can work on multiple initiatives and competing priorities simultaneously, while delivering high-quality products 
• strong oral and written communication skills (briefing notes, reports, and presentations intended for senior leadership)
• ability to work collaboratively and influence others 
• excellent attention to detail
• ability to effectively lead and facilitate discussions.

What will set you apart?

The following are considered asset qualifications:

• fluency in French
• training in process or quality improvement methodologies (e.g., Lean Six Sigma).

What’s in it for you?

At Canada’s Drug Agency, you will find:

• a team-focused, supportive, and inclusive work environment
• a competitive compensation package, including participation in the Healthcare of Ontario Pension Plan (HOOPP) — 1 of Canada’s largest and most successful defined benefit pension plans
• a comprehensive benefits package for employees and dependents, including health, dental, life, and travel insurance; a health spending account; and an employee assistance program
• paid time off (including a minimum of 4 weeks of vacation leave as well as sick leave and life leave, a December holiday closure, and other leave options)
• opportunities to work with and learn from highly specialized professionals
• personal growth through professional development opportunities, corporate training, and support for continuing education
• a friendly culture that supports community engagement
• the opportunity to make a difference for people living in Canada and effect positive change.

To apply for this position, visit the Careers section of our website. Your résumé must clearly identify how your skills and experience relate to the requirements of this role. Applications for this opportunity may be used for future staffing vacancies. We thank you for your interest; however, only those candidates selected for further consideration will be contacted. Please visit our website regularly for new opportunities.

At Canada’s Drug Agency, we actively celebrate, support, and flourish through our differences. Our employees are people with different strengths, experiences, and backgrounds, who share a passion for building the future of health care. We demonstrate a commitment to IDEA through continuous training, modelling inclusive behaviours, and proactively managing biases. We highly encourage all qualified applicants to apply, including people of all places of origin and religions, people with disabilities, people who are neurodivergent, people who are Black or racialized, Indigenous people, women, and people from the 2SLGBTQ+ community. We also provide accommodations during all phases of the recruitment process. If you require any accommodations during the recruitment process, please let the Talent Acquisition team know when they contact you. We will work with you to meet your needs.

Please note that, as a condition of employment, successful candidates will be required to complete a confidential pre-employment background check, including criminal, employment, and educational verifications.

Candidates must be legally eligible to work in Canada. We regret that we are unable to sponsor employment visas at this time.

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