Atención a Clientes y Captura de Manifiestos
Who we are
For over 70 years Buckland has been working to help companies across the world experience global trade in a better way. Buckland employs a unique approach to global trade that focuses on combining trusted technologies and talented people that know how to use them. As a customer-focused company, Buckland provides customers with a single source of unmatched Customs Brokerage (Canadian, US, Mexican), Trade Managed Solutions, Freight Forwarding, Trade Technologies and Warehousing/Distribution Services. Buckland strives to provide customized services in a memorable way.
Atención a clientes y Captura de Manifiestos
Objetivo
Principalmente responsable de recibir, revisar y procesar manifiestos para el apoyo en el seguimiento al transporte de mercancia. Este puesto, procesará manifiestos electrónicos, inbond’s o embarques ISF con destino a los EE. UU.
Principales Responsabilidades
• Brindar el más alto nivel de servicio al cliente a clientes, proveedores y prestadores de servicios.
• Preparar archivos con precisión con los documentos proporcionados y brindar orientación cuando sea necesario.
• Manejar las consultas de los clientes de manera rápida, eficiente y profesional.
• Comunicarse con clientes, transportistas o proveedores para solicitar documentos o información adicional según sea necesario.
• Responder llamadas y preguntas de fuentes internas y externas.
• Completar los archivos con precisión y de acuerdo con las regulaciones.
• Completar el volumen del departamento establecido para cumplir con los KPI.
• Escalar e informar cualquier problema o demora al líder del equipo.
• Mantener una gran atención a los detalles y la capacidad de manejar múltiples tareas.
Requisitos
• Preparatoria terminada o carrera trunca.
• Se prefiere un mínimo de 1 año de experiencia en un puesto similar.
• Conocimientos básicos de MS Office.
horario de la vacante
Horario de 11:00am a 8:00pm con una hora de comida. Sabados en guardias.
Disponible para laborar en instalaciones ubicadas en Carretera Tijuana a Tecate, El Gandul, Tijuana BC, CP 2225
Want to apply? Get in touch today
Please visit www.Buckland.com to learn more about Buckland and the services we provide. The career page will highlight all current open positions and they can be found in this link. When applying, ensure to have your most up to date resume and all relevant documents related to your application ready to be uploaded.
Buckland provides equal employment opportunities for all qualified individuals and prohibits discrimination and harassment of any type based on any protected ground under applicable human rights legislation. This applies to all terms and conditions of employment, including: recruitment, hiring, training, placement, promotion, compensation, transfer, leaves of absence, layoff, recall and termination.
Buckland may use artificial intelligence from time to time to screen, assess or select applicants for employment, including for this position. Buckland will work with and accommodate persons with disabilities throughout the entire recruitment, selection and on-boarding process. If you require accommodation at any stage of the recruitment process, please contact Talent Acquisition at TA@Buckland.com.
Other details
- Job Family Operations
- Pay Type Salary
- Employment Indicator Full Time
- Required Education High School
- Tecate, Baja California, Mexico
- Tijuana, Baja California, Mexico