Team Leader, NB Laredo Operations
Who we are
For over 70 years Buckland has been working to help companies across the world experience global trade in a better way. Buckland employs a unique approach to global trade that focuses on combining trusted technologies and talented people that know how to use them. As a customer-focused company, Buckland provides customers with a single source of unmatched Customs Brokerage (Canadian, US, Mexican), Trade Managed Solutions, Freight Forwarding, Trade Technologies and Warehousing/Distribution Services. Buckland strives to provide customized services in a memorable way.
Buckland is looking for an Operations Team Leader
What you’ll be doing
This position is responsible to support customer service and delivery activities by coordinating and directing teams tasked with shipping, receiving, and storage of goods. They focus on order fulfilment and supply chain coordination, as well as personnel management.
What we can offer you
- Competitive salary, benefits package and matching retirement plan
- A friendly, collaborative work environment
- Opportunities for professional development & ongoing learning
- A chance to be part of a growing organization
You will be responsible for
- To provide the highest level of customer service to clients, vendors, and service providers.
- Coordinate all shipments for customs clearance on timely fashion and ensure process flow based on best practices per shipment type: Air, Land and Ocean.
- Completion of mid to high volume shipment clearance for Air, Land and Ocean on different customs ports of entry/outcome.
- Preparation of Customs entries and documentation as needed.
- Tariff research and classification of goods to comply with Canadian, Mexican and US customs regulations (as applicable).
- Completion and monitoring of E29B’s and complex entries. (CND Only)
- Review, verify and document entry errors by updating applicable system.
- Handling requests from internal and external clients in a prioritized, professional, and efficient manner.
- Update client’s product databases as needed.
- Act as liaison between CBP, CSCB or Mexican Customs and operations to ensure compliance with each country applicable regulations.
Leadership Responsibilities
- Ability to manage a group of 5 to 10 employees
- Assist with performance evaluations for direct reports
- Assign tasks to team members
- Assists with training and guidance of direct reports
- Monitor work volumes of direct reports to ensure entries are completed to customs regulations guidelines
- Supervise team members, conduct team meetings, monitor attendance, and work schedules
What we need from you
- High School Diploma or equivalent.
- Minimum 3 years in custom brokerage or logistics experience.
- Intermediate MS Office knowledge.
- High level of organization, time management and attention to detail.
- Leadership, communication, and decision-making skills.
- Completion of complex entries.
- Preferable AES Knowledge
- CCS Designation
- Bilingual (fluent in both Spanish/English) is necessary
- CSI knowledge
Want to apply? Get in touch today
Please visit www.Buckland.com to learn more about Buckland and the services we provide. The career page will highlight all current open positions and they can be found in this link. When applying, ensure to have your most up to date resume and all relevant documents related to your application ready to be uploaded.
Buckland provides equal employment opportunities for all qualified individuals and prohibits discrimination and harassment of any type based on any protected ground under applicable human rights legislation. This applies to all terms and conditions of employment, including: recruitment, hiring, training, placement, promotion, compensation, transfer, leaves of absence, layoff, recall and termination.
Buckland may use artificial intelligence from time to time to screen, assess or select applicants for employment, including for this position. Buckland will work with and accommodate persons with disabilities throughout the entire recruitment, selection and on-boarding process. If you require accommodation at any stage of the recruitment process, please contact Talent Acquisition at TA@Buckland.com.
Other details
- Pay Type Hourly
- Employment Indicator Full Time
- Laredo, TX, USA