Travel Coordinator

Reporting to:     Operations Control Manager

Location:          Calgary, Palmer Hangar

Schedule:         Four days on shift followed by four days off, based on a 12-hour workday, including evenings, weekends and holidays.

Starting salary:  $50,000

Closing date:     December 27, 2024

The big picture:

Have your career take off with us! At AirSprint, our core values of Safety, Integrity, Humility, Service, People, and Community, are ingrained throughout our operations and culture. As a Travel Coordinator, you are an integral part of our operations. You understand the importance of customer service and will provide focused service to our crew. You will actively communicate with the Operations Control team to ensure that all crew logistics are arranged in a timely and efficient manner, and in compliance with crew duty regulations and AirSprint standards.

In this role you will:

• Research and compare hotel accommodations to identify the best available option that balances crew satisfaction and operational requirements.
• Book crew hotels following established standards and price guidelines and obtaining approval when expenses exceed fixed limits.
• Research and compare airline flights for crew positioning to identify the best option supporting AirSprint’s operations schedule.
• Book crew airline tickets following established standards and price guidelines and obtaining approval when expenses exceed fixed limits.
• Coordinate seamless ground transportation for crews, ensuring timely and efficient travel to destinations while adhering to established standards and price guidelines.
• Input all crew travel logistics into the flight scheduling software.
• Process any necessary cancellations of crew travel logistics, ensuring timely and accurate updates to travel arrangements.
• Assist with reconciling the company credit card statement for any charges related to crew travel.
• Manage and maintain databases related to travel arrangements, including hotels, transportation, crew loyalty programs, and passport information in the flight scheduling software and travel management tool.
• Actively participate in the AirSprint Travel Committee.
• Research and identify cost savings opportunities.
• Additional duties as assigned by the Operation Control Manager.

To be successful in this role, you will have:

• High school diploma or equivalent.
• A minimum of one (1) year of experience in travel coordination or a related role within the aviation or hospitality industry.
• Intermediate proficiency in Microsoft Office (Outlook, Excel, Word).

Bonus points if you have:

• Post-secondary education in Travel, Tourism or Hospitality.
• Previous aviation and/or travel agent experience.
• Proficiency in French.

You’ll fit right in if you:

• Are good at handling change and can adjust to new situations.
• Focus on getting things right, down to the last detail.
• Have good analytical thinking and organizational skills.
• Have great judgment and decision-making skills.
• Communicate effectively in English, both verbally and in writing.
• Are a humble team player and are ready to pitch in wherever you’re needed.
• Thrive in a fast-paced, agile environment.

We think you’ll like working for us because:

• We care about your health and well-being and offer an employee assistance program, extended health care benefits, dental and vision benefits, and paid time off.
• We value your contribution to our success and provide a competitive salary and an RRSP matching program.
• We have a great team, and we work hard together toward common goals and with a passion for excellence.
• We offer family and friends flight benefits.
• We respect, honour, and celebrate the diversity of our employees as we know our differences make us better. Our core values of Community and People mean we’re focused on equity, diversity, inclusion, anti-racism, and reconciliation.
• We value Safety, which is why we require applicants to complete a background check assessment.

About us:

A passion for aviation and providing exceptional service formed the foundation of AirSprint's introduction of Fractional Jet Ownership to Canada in 2000. Today, each of our dedicated staff is passionate about delivering a private aviation experience that positively contributes to successful Canadians' personal and professional lives. We do this with values of "Safety, Service, People, Integrity, Humility, and Community."

AirSprint's mission is to provide successful Canadians with a better choice for optimizing their time by enhancing the private jet ownership experience with industry-leading safety standards, exceptional turn-key service, and increased flexibility, all at a fraction of the cost and personalized for their individual needs.

To learn more about working with AirSprint visit us at www.airsprint.com or watch our video.

AirSprint values diversity in our workplace and wants to ensure every applicant is treated equitably and respectfully. If you require any support in the application process, including disability accommodation, please get in touch with Human Resources at humanresources@AirSprint.com.