Senior Manager, Financial & Special Investigations

The Alcohol and Gaming Commission of Ontario (AGCO) is a regulatory agency that reports to the Ministry of the Attorney General. The AGCO is responsible for regulating the alcohol, gaming, horseracing, and cannabis retail sectors in Ontario in accordance with the principles of honesty and integrity and in the public interest.

AGCO’s Operations Division seeks a Senior Manager, Financial & Special Investigations. This role reports to the Director of Audit and Investigations and supports them in the strategic direction of the branch, and provides expert guidance on legislative interpretation, implementing best practices in forensic accounting and investigative methodologies while ensuring timely, high-quality and value-added investigations.

Furthermore, the senior manager plays a critical role in enhancing the regulatory framework by strengthening internal controls, improving business operations, and mitigating organizational risks within the province’s regulated sectors.

The incumbent will be a trusted and influential leader who can develop and mentor a high-performance team while demonstrating excellent communication skills in interacting with all levels of the organization, including the C-suite level.

Join our leadership team and play a critical role in shaping AGCO’s expanding mandate and future success!

In this role, the successful candidate will:

• Direct due diligence reviews to support eligibility assessments for new market registrants.
• Ensure that the investigation framework, protocols, policies, and procedures for investigations are in line with best practices.
• Oversee relationship oversight between the Financial Investigations team and the Licensing & Registration Branch, responsible for leading status updates on due diligence file progress.
• Make the decisions regarding the intake and allocation of team members for second stage due diligence requests received from L&R, including influencing the prioritization and urgency of in-progress due diligence files.
• Implement and execute protocols and procedures to ensure an impartial and unbiased approach to investigations of complaints.
• Develop an overall framework, approach, and investigative reporting standards for specialized financial investigations, including coordinating with and providing direction to stakeholders.
• Develop and direct specialized financial investigation capabilities responsible for investigating priority areas for the AGCO, such as inducements, hidden ownerships and forensic accounting-related matters.
• Deliver briefings to the Director, C-suite members, and other internal stakeholders and branches as required (including while the investigation is ongoing).
• Manage the Investigations Staff, including conducting training and evaluating performance on a regular basis.
• Showcase leadership skills to communicate and translate AGCO’s Regulatory Assurance Vision to front-line dealings with internal staff and private sector participants.
• Contribute to branch and division decisions on the management of complex relationships and investigative matters, which may involve financial investigator, licensee, public advocates/stakeholders, and the public at large to ensure public confidence in the regulator (AGCO).
• Liaise with other AGCO departments to provide expertise and assistance with investigations concerning customer disputes, cheating, fraud schemes, inducements, hidden ownerships, money laundering violations and other breaches of the AGCO Standards.  

The ideal candidate will have: 

• Minimum 8 years of internal or external managerial audit experience (in government or a regulatory environment is an asset ).
• 5 years of experience in leading/supervising a diverse team(s).
• A professional accounting designation (e.g. CPA) and a forensic investigative designation (e.g. CA-IFA or CFE or CFI).
• Comprehensive knowledge of auditing, gaming, and accounting with a particular emphasis on investigative and forensic accounting.
• Excellent knowledge of principles and practices of forensic accounting.
• Sound knowledge of the Canadian Tax Act and US Income Tax Laws.
• Thorough knowledge of accounting and auditing principles and practices in industries with numerous financial, accounting and control systems.
• Knowledge and understanding of the Gaming Control Act, Liquor Licence Act, Cannabis Act, Wine Content Act, related Regulations, Terms and Conditions, the Criminal Code and other trust and charity-related legislation.
• Knowledge of the Microsoft Office Suite of software.
• Experience with investigative applications (e.g. relativity, Ocrolis, Altiris analytics)

• The successful candidate must be eligible to work in Canada and will be subject to a criminal background check.