Investment Advisor, National Partnership Office

Position Overview
The Investment Advisor will service an existing portfolio of Richardson Wealth clients who are looking for low-cost investments and advice under the National Partnership Office platform. The Investment Advisor will be moving existing Richardson Wealth clients to the National Partnership Office, providing investment advice, and working to reduce risk through proper documentation of KYC information and client interactions. Marketing and sales is required but not a focus of this role. Client-management processes are critical to maintain.

This role is required to engage, orally and in writing in interactions with clients, partners, employees, branches and executives located outside Quebec. These interactions may be complex and regular, most often on a daily basis, therefore due to the extent of the interactions in English, this role requires oral and written proficiency in English and French when based in Quebec.

This position is an existing vacancy within our team.

Duties and Responsibilities
•    Provide support to IA teams looking to move clients to the Partnership platform through communication, client tools and advice
•    Engage clients to update their KYC by understanding their previous investment experience, risk and return objectives and financial constraints
•    Recommend suitable investment solutions within the Partnership Office platform that are in line with the client’s KYC profile
•    Develop and maintain client relationships through regular contact while providing value added information, advice, and recommendations
•    Understand the underlying holdings within the investment recommendations and explain the details to clients
•    Identify clients that may not be a good fit with the firm and politely support them in transferring their accounts to another institution
•    Understand the inherent compliance risks and minimize potential regulatory issues through thorough documentation of client communication and attention to detail
•    Ensure that clients are aware of the benefits of online access and eDelivery
•    Work effectively in a team-based environment with one common goal

Qualifications
•    Bilingual in English and French
•    A track record of prompt and efficient service to clients
•    Time management, organization skills and attention to detail
•    Excellent interpersonal/relationship building skills to foster strong, positive and trusting client relationships
•    Knowledge of investment products and services
•    Proficient in Microsoft Office Suite – specifically Word and Excel
•    Knowledge of Maximizer or other CRM software

Education
•  Successful completion of the Canadian Securities Course (CSC) and the Conduct and Practices Handbook (CPH)
•  University Degree or College Diploma in finance preferred