Inforce Business Analyst, Insurance
Where we’re going:
To reach our goals, we are making strategic investments in technology, real estate and, most importantly, our people.
Position Overview
The Inforce Business Analyst will service an existing portfolio of Richardson Wealth life and living benefits insurance clients and act as the in-house Subject Matter Expert for insurance product solutions.
The Inforce Business Analyst will report to the Vice President Insurance Operations, providing existing insurance administration and support as well as assembling insurance and living benefits proposals for a segment of new Richardson Wealth clients of insurance.
Marketing and sales are required but not a focus of this role. Participating in Branch meetings and organizing and hosting Branch presentations on insurance product updates etc is an element of the role. Insurance analysis and presentation to our clients is required. Follow up in the sales cycle and client-management processes are critical to maintain.
Duties and Responsibilities
• Provide support to IA teams looking for product information as well as provide technical and administrative support for changes to our in-force insurance business
• Engage with clients to update their insurance files, and to complete any additional information or forms as required
• Work directly with insurance carrier sales support teams to provide education and training to IA teams
• As an extension of the Wealth Strategies team as well as the IA team, help to maintain client relationships through regular contact required by service opportunities while providing value added information, advice and recommendations
• Understand the inherent compliance risks and minimize potential regulatory issues through thorough documentation of client communication and attention to detail
• Work effectively in a team based environment with one common goal
• Engage with the leadership team and IA teams of the branches in the region
• Deliver insurance product and solutions presentations
Qualifications
• A track record of prompt and efficient service to clients
• Time management, organization skills and attention to detail
• Excellent interpersonal/relationship building skills to foster strong, positive and trusting client relationships
• Knowledge of investment products and services
• Proficient in Microsoft Office Suite – specifically Word and Excel
• Proficient in English, written and verbal
• French is considered an asset
Education
• University degree or College diploma in Finance preferred
• Life, Accident & Sickness Insurance licensed
• Experience working with business process and CRM systems
If so, we’re ready to invest in you.
Other details
- Pay Type Salary
- 100 Queens Quay E, Toronto, ON M5E 1Z2, Canada