Client Manager, Auto

We’re searching for a Client Manager, Auto. Are you searching for new possibilities? 

Westland Insurance Group Ltd is growing and has a new opportunity for a Client Manager, Auto based out of our Surrey Head Office. There is also a possibility to accommodate the right candidate based out of one of our other BC offices, but preference will be given to candidates able to work out of Surrey.

Are you an ambitious insurance professional who loves to provide exceptional client service? If so, you will love working for Westland! We are looking for a career minded individual who is focused on growing their insurance industry knowledge and experience. 

The expected hiring range for this role is $44,800 to $56,000 plus commission based on a 40 hour work week. Actual offered salary will depend on the successful candidate’s qualifications and experience, as well as market conditions for the role, and internal equity.

Westland is committed to continuous learning where employees can grow their potential and write the stories of their careers.  Financial assistance is available for approved work-related training/development courses leading to certification, and programs that offer professional development, including seminars and conferences. 

Discover what’s possible, with Westland.

The Westland story is all about growth, and that means plenty of possibility for everyone on our team. Every day, Westland proves that building a great business means taking care of communities, clients, and each other with equal commitment. As we continue to open new doors, we're inviting amazing people like you to join us. 

As a Client Manager, Auto, you will be an integral part of a team. You will represent Westland Insurance, servicing a book of auto client business. This role will bring together strong ICBC technical skills to support the Specialty Auto department and our clients.

Interested in learning more? 

Why you'll love Westland:

• An open, flexible and welcoming workplace
• Plenty of opportunities to grow and learn
• Autonomy to drive your own success
• Be part of our inclusive culture, alongside an extraordinarily talented community of people with a wide variety of backgrounds
• A total rewards program that takes care of your financial, physical, and mental health
• Flexible paid Values Days to celebrate days important to you
• Paid Volunteer Days for employees as part of Amplifying Communities, a program to support causes that matter most to our employees and clients

Why we’ll love You:   

• Laser-focused, you have a track record of achieving sales targets   
• Building authentic client relationships comes naturally to you    
• Master time manager, you can prioritize your workload, plus you demonstrate confidentiality and discretion  
• Insurance Broker level 2 license strongly preferred; however we are willing to consider candidates with a level 1 license provided they are able to obtain their level 2 license within one year of employment
• 2+ years of experience with ICBC Autoplan

Once here, you'll: 

• Build and maintain strong client relationships through proactive contact via phone and email
• Uncover clients’ business challenges and act as a client advocate identifying their needs and providing recommendations  
• Monitor and maintain all clients on your renewal lists, contacting each 30 days prior to expiry with the aim of renewing as many as possible
• Review all policy needs and schedule renewal appointments
• Support other team members as required, and take part in training opportunities to keep up to date with industry and marketplace changes and standards

Want to get to know each other better? Send your resume our way.