Admin and Management - Practice Manager

Sims Animal Hospital, 496 Discovery Avenue Unit 8, Kingston, Ontario, Canada Numéro de demande 4607
18 mars 2025

VetStrategy is Canada's leading veterinary network, offering comprehensive veterinary practices, 24-hour emergency care, and specialty hospitals nationwide. We support our practices with a model that connects person-to-person and skill-to-need, united by a common purpose: healthy animals and happy owners.

Job Summary

We are seeking a dynamic and experienced Practice Manager to lead our team and ensure smooth operations. This role is crucial for delivering top-notch care to our patients and fostering a supportive environment for our employees.

Key Responsibilities

Leadership and Team Management

  • Lead and mentor a team, fostering a positive work environment.
  • Set clear expectations, provide feedback, and conduct performance evaluations.
  • Manage staffing and recruitment activities.
  • Ensure timely processing of job changes in Dayforce.

Operations Management

  • Oversee daily operations, ensuring efficiency and high-quality care.
  • Implement and maintain standard operating procedures (SOPs).
  • Manage scheduling, inventory, and facility maintenance.
  • Communicate corporate policies and manage team activities.

Financial Management

  • Develop and manage the practice budget.
  • Analyze financial reports and implement cost-saving measures.
  • Ensure compliance with financial regulations.

Client Relations

  • Foster strong client relationships and handle concerns promptly.
  • Enhance client retention and satisfaction through feedback and improvements.
  • Coordinate communication between clients and veterinarians.

Compliance and Safety

  • Ensure compliance with regulations and health and safety protocols.
  • Maintain accurate records and oversee safety protocols.
  • Prepare for inspections and regulatory audits.

Marketing & Community Outreach

  • Implement local marketing initiatives and engage with the community.
  • Promote the practice through events and outreach programs.

Strategic Initiatives

  • Develop business plans and implement strategic initiatives.
  • Monitor and improve the effectiveness of initiatives.

Skills & Qualifications

  • Minimum 3 years of management experience.
  • Healthcare experience an asset.
  • Strong organizational, communication, and conflict resolution skills.
  • Client-focused with critical thinking and financial acumen.
  • Proficient in IT and practice management systems.
  • Bachelor's degree/college diploma in business administration preferred.

Leadership Behaviours

  • We Care: Motivating, resilient.
  • We Dare: Results-driven, lead for the future.
  • We Share: Humble, act with integrity.

 

Autres détails

  • Type de paie Salaire
Location on Google Maps
  • Sims Animal Hospital, 496 Discovery Avenue Unit 8, Kingston, Ontario, Canada