Head Lifeguard

How you will contribute as part of the TRCA team:

The Head Lifeguard is responsible for providing site guidance to the lifeguard team and maintaining control of the activities within aquatic facilities, providing a safe, clean, enjoyable experiences for all users.

Major Responsibilities:

• Conducts rescue procedures, administration of first aid, operation of public address system and other general lifeguarding duties.
• Provides care and treatment as required for all minor and major incidents until the arrival of emergency medical services.
• Provides good customer service and engages with participants to provide education about potential hazards and safe practices.
• Provides guidance and training to team members on a regular basis, working with the supervisor to align workload and tasks.   
• Inspects/tests pool chemistry and completes records, escalating deficiencies to senior staff.
• Maintains and cleans pool areas, washrooms, changerooms, grounds and work areas.
• Enforces Park and swimming rules and regulations with patrons.
• Maintains complete and accurate records of incidents and accidents, swimming occurrences, missing persons, daily maintenance, shift time schedules, opening and closing procedures and any other forms and reports.
• Understands and adheres to all legislated requirements, policies, and procedures, including emergency procedures and Health and Safety Standards

What will you need to succeed:

Education (degree/diploma/certifications/licenses)

• Minimum pursing a high school diploma or equivalent
• Must hold a current and valid NLS (National Lifeguard Service) lifeguard certification; certification must be kept valid throughout employment
• Valid Standard First Aid & CPR/AED Level C Certification

Experience

• Must be 18 years of age or older
• 2+ years of experience lifeguarding

Knowledge/Skill/Ability - Competencies

• Requirement to maintain certification and fitness level in accordance with the National Lifeguard Standard; ability to lift objects up to 20 kg
• Strong communication skills to provide clear and concise communication in both non-emergency and emergency situations
• Ability to prioritize and take action on the needs of both internal and external customers
• Proven ability to provide direction and oversight to a team of employees
• Demonstrated ability to manage conflicts and utilize de-escalation skills to resolve conflict situations
• Must be flexible to work all required shifts, including weekends and holidays