Senior Park Attendant

By working at TRCA you will:

• Work outdoors during the spring and summer in beautiful natural areas.
• Gain valuable experience working at a conservation authority.
• Get a free Conservation Ontario annual pass.
• Get access to TRCA’s Reciprocal Program (discounts across various Ontario attractions).

How you will contribute as part of the TRCA team:

The Senior Park Attendant is responsible for with the coordination and delivery of day-to-day operational and customer experience activities of TRCA lands, trails, grounds, and gardens, sites, and facilities (dependent on location).

Major Responsibilities:

• Provides on-site support to junior staff and performs clean and safe operations of TRCA parks and facilities for visitors. Providing site admission and sound customer service for visitors.
• Assists with providing guidance and training to junior staff on the day-to-day duties to ensure work is completed in a safe and efficient manner.
• Assists junior staff to address escalated customer experience concerns. .
• Performs semi-skilled tasks required for the maintenance and operation of parks, buildings, and properties..
• Performs landscaping and grounds maintenance, utilizing various grounds and landscaping tools and equipment to conduct the work; completing safety inspections prior to usage.
• Performs general cleaning functions, including garbage collection, cleaning of washrooms, building spaces etc.
• Identifies, manages, and reports hazardous site conditions; ensures that staff and visitors do not encounter unsafe areas, materials, or equipment.
• Participates in daily safety meetings including tailgate meetings, hazard identification and emergency planning.
• Maintains sound and current knowledge of site and facility programs and programs at other facilities.
• Process admissions, merchandise sales, snack bar (dependent on location) payments and transactions using point of sale systems. 

What will you need to succeed:

Education (degree/diploma/certifications)   

• High school diploma
• Valid Ontario Class G driver's license
• Smart Serve Certification

Experience

• 2+ years of experience in general maintenance and operating power tools and motorized grounds equipment (tractors, ride on mowers)

Knowledge/Skill/Ability - Competencies

• Strong health and safety aptitude
• Ability to communicate effectively with tact and courtesy
• Ability to manage conflicts and utilize de-escalation skills to resolve conflict situations
• Basic computer proficiency in MS Office suite including online software such as MS teams

• Required to lift or carry objects that could weigh up to 20 kg

• Must be flexible to work all required shifts, including weekends and holidays