Park Attendant

How you will contribute as part of the TRCA team:

The Park Attendant is responsible for customer service and maintenance of TRCA lands, trails, grounds, and gardens, along with cleaning buildings and facilities.

Major Responsibilities:

• Supports the clean and safe operations of TRCA parks and facilities for visitors. Providing site admission and sound customer service to visitors.
• Performs basic landscape and grounds maintenance, utilizing various grounds and landscaping tools and equipment to conduct the work, performing safety inspections prior to usage.
• Performs general cleaning functions, including garbage collection, cleaning of washrooms, building spaces etc.
• Performs basic building/site maintenance functions (under supervision).
• Greets and engages with all visitors to provide exceptional visitor experiences.
• Identifies and reports hazardous site conditions; ensures that staff and visitors do not encounter unsafe areas, materials, or equipment.
• Assists with parking control duties as required, adhering to all safety protocols.
• Maintains knowledge of site and facility programs and programs at other facilities.
• Processes admissions, merchandise sales, snack bar (dependent on location) payments and transactions using point of sale systems.
• Cash handling includes counting floats and summation of daily sales/revenue.
• Provide general clerical support and duties as required, including booking of events.
• Participates in daily safety meetings including tailgate meetings, hazard identification and emergency planning.

What will you need to succeed:

Education (degree/diploma/certifications)   

• Minimum pursuing a high school diploma or equivalent
• Valid Ontario Class G2 driver's license

Knowledge/Skill/Ability - Competencies

• Strong health and safety aptitude
• Ability to communicate effectively with tact and courtesy
• Ability to manage conflicts and utilize de-escalation skills to resolve conflict situations
• Basic computer proficiency in MS Office suite including online software such as MS teams, WebEx, and SharePoint

• Required to lift or carry objects that could weigh up to 20 kg

• Must be flexible to work all required shifts, including weekends and holidays