Sales Leader - Food Services

Sales Leader – Food Services

$47,300 - $57,000 per year, full-time permanent, generous benefits package

Are you someone with a passion for food and customer service excellence?  Do you thrive in a fast-paced environment and continually strive to increase business?  If so, the role of Sales Leader – Food Service might be the perfect fit.

As Canada’s second largest science centre, Science North operates a multi-faceted operation in Sudbury, Ontario; including a busy onsite food court-style restaurant (1600 sqft – 80 seat capacity with adjacent patio), movie theatre concession area and catering for onsite functions and meetings throughout our multiple venues. The businesses contribute to our self-generated revenue and are critical in supporting the achievement of our strategic goals.

As the successful candidate you will report to the Senior Manager of Onsite Business and Services Development, and work to ensure exceptionally high-level standards on quality and service while maximizing business profits.  You will assist in the implementation of business plans, coach and guide staff, manage onsite catering and oversee future development projects in order to continually grow the businesses. You will value working collaboratively, building relationships, creating a supportive and welcoming environment and be passionate about creating something to be proud of.

Position Highlights:

• Effective day-to-day management of financial, material and people resources
• Implementing and maintaining cost control systems, inventory management, menu planning & pricing, food costing, portion control
• Building and nurturing supplier relations and negotiating applicable contracts
• Managing budgets, including authorizing budget expenditures, managing wage costs, verifying, analyzing and preparing financial reports,  streamlining operations
• Recruiting, hiring and training staff
• Implementing standards in terms of quality, consistency, branding, safety and hygiene
• Responding to customer inquiries and resolving complaints
• Creating, costing and executing restaurant and catering menus
• Creating special events menu packaging
• Anticipating and responding quickly to business and operational challenges that may negatively impact the Centre’s ability to achieve revenue targets and profit levels

Qualifications:

• Minimum 3 years experience in a similar position
• Professional cooking diploma or red seal certification
• Excellent interpersonal skills
• Strong planning, organizational and time management skills
• Proven experience in cost control and inventory management in a food service environment
• Demonstrated ability to coach, motivate and inspire the best from a team
• Strong financial interpretation and analysis skills along with experience in cash management procedures and reporting
• Day, evening and weekend availability, smart serve certification (or the ability to obtain)
• Class G driver’s license with 3-year clean driving abstract

This position is based out of 100 Ramsey Lake Road, Sudbury and is not suitable for remote work.

Compensation Highlights:

• Full-time permanent opportunity
• Competitive salary starting at $47,300 to $57,000 per year
• Annual performance and merit increase consideration
• Participation in the Science North Employee Incentive Plan
• Flexible work arrangements
• Comprehensive group benefit package including medical, dental, vision, paramedical, life/travel insurance, short and long-term disability coverage, 24/7 telemedicine access, wellness spending account/ onsite physio/chiro services
• Pension plan following one year
• Science North annual family membership
• Free or discounted admission to other attractions outside Sudbury, Science North facilities and program discounts, fitness membership contribution
• Professional development opportunities
• Minimum 3 weeks vacation with incremental entitlements of one week after 5 and 10 yrs of service

Don’t meet every single requirement? At Science North, we are dedicated to building a diverse, inclusive and authentic workplace, so if you’re excited about this role but your past experience doesn’t align perfectly with every qualification in the job description, we encourage you to apply anyways. You may be just the right candidate for this or other roles.

Apply online at http://sciencenorth.ca/careers. An early application represents your best opportunity for consideration. Science North is committed to an inclusive workplace and invites applications from all qualified individuals to join our diverse team. Accommodations are available upon request in all aspects of Science North’s selection process. We thank all interested candidates; only those selected for interviews will be contacted.

Science North is grateful to work with First Nations across Northern Ontario and we give thanks to the Indigenous Peoples who have cared for this land since time immemorial. We pay respect to their traditions, ways of knowing, and acknowledge their many contributions to innovations in Science, Technology, Engineering, and Mathematics, past and present. We also recognize the Métis Nation of Ontario for their historic and ongoing contributions. Science North commits to deepening engagement, relationships and partnerships in order to advance truth and reconciliation, honour and reflect Indigenous ways of knowing, grow economic opportunities, and collaborate with Indigenous peoples as partners in order to inspire all people to be engaged with science in the world around them.

Science North is a registered charity and is an agency of the Government of Ontario