Account Manager – Supplements / Nutritional Ingredients

Position: Account Manager – Supplements / Nutritional Ingredients

Territory: Midwest, USA

Location: Ideally, this person will be located in Chicago, Illinois or Ohio

Status: Full-time Permanent (1)

Are you a seasoned sales professional in the distribution industry with experience in nutraceuticals or dietary supplements? Ready to make an immediate impact in a high-growth territory?

We’re seeking an energetic Account Manager to oversee the Midwest region of the U.S. In this role, you’ll leverage your expertise, build strong client relationships, and drive growth in a dynamic, fast-paced market.

Join us and take your career to the next level with a company that values your contributions and offers growth opportunities, competitive compensation, and a flexible work environment.

Reporting to our Sales Manager, the candidate will be responsible for developing relationships within the territory, as well as the Quadra brand in the United States. We are looking for someone with technical sales experience in the ingredients distribution market, with strong contacts and reputation within the industry. You will be required to travel throughout the assigned region, promoting Quadra's products and services. This includes developing and implementing a team-driven strategic business plan based on a solid understanding of industry trends and customer needs.

Our Health and Personal Care group is known for our broad range of high-quality ingredients for the various sectors of the industry. The ideal candidate will bring professional sales experience to maintain and grow a territory, with a strong focus on new business development.  

Who are we?

Founded over 45 years ago, Quadra is dedicated to its 550+ employees located in Canada and the United States. You will join a North American team that supports clients across the country and across the border. We are one of the largest distributors of chemicals and ingredients in North America and have facilities in strategic locations throughout the US.  At Quadra, we offer not only an engaging culture, a collaborative, family-oriented and supportive environment, but also a lot of autonomy and flexibility. We also offer you the opportunity to be part of a professional, fun, innovative and engaged team in a growing, people-oriented organization that is Great Place to Work® certified in the US. You will work with dynamic colleagues who are eager to share their knowledge with you.

What would be your main responsibilities as an Account Manager? :

• Developing sales with both new and existing customers in addition to maintaining existing customers in the sales territory
• Develop and utilize internal and external resources, showcasing Quadra’s reputation for service excellence
• Cold calling potential customers (prospecting)
• Qualify key decision makers and their needs
• Sell Quadra’s superior product line to potential customers through routine customer visits, joint calls and participation in industry events
• Manage key customer relationships, in line with Quadra’s core values and strategic vision
• Building and maintaining customer relationships with key decision makers/influencers to obtain repeat and new sales
• Meet or exceed annual sales and margin objectives
• Assist with customer troubleshooting and optimization opportunities
• Bring proven presentation and written communication skills
• Manage tight timelines and deal with after hour emergencies
• Close new business deals by coordinating requirements; developing and negotiating contracts; integrating contract requirements
• Weekly, monthly and quarterly reporting and scheduling
• Conduct business in an organized and time-efficient manner and allow maximum time for prospect contact and sales opportunity

Key Skills and Attributes :

• Outgoing, open-minded and excellent at relationship-building
• Excellent presentation and communication skills
• Strong organizational, multitasking and planning skills
• Results-oriented
• Possesses a drive, a tenacity, enthusiasm and empathy

• Passion for the industry, curious and possess excellent technical skills
• Ability to motivate oneself, to be independent, to learn new technologies and to adapt to new situations

The ideal candidate will have the following qualifications and skills:

• Completed Bachelor’s degree in Science, Business or Commerce
• 5-8 years of proven experience in the supplement and/or ingredients industry; strong understanding of the features, applications of various supplement ingredients
• 5+ years of sales experience (B2B) including prospection, negotiation, business development and closing skills
• Proven ability to establish relationship of trust and identify opportunities, tailor solutions to client needs and effectively communicate value propositions
• You must have a good network of industry contacts and a strong knowledge of the supplements industry;  market trends, regulations, industry development, etc.
• Product formulation, chemistry background would be an asset but not required
• Proven track record of sales growth and customer retention
• Identified organizational and problem-solving skills during the development, monitoring and conclusion of sales opportunities
• Willingness to travel up to 50% of time, including overnight travel and international travel (Canada & USA)
• You must have a valid passport and driver’s license

• Proven ability in achieving sales targets and KPI’s
• Proven computer skills, experience with a CRM (ideally Salesforce) and with the Microsoft Office suite

At Quadra, we offer not only an engaging culture, a collaborative, family-oriented and supportive environment, but also plenty of autonomy and flexibility. We also offer you the opportunity to be part of a professional, fun, innovative and committed team in a growing, people-oriented, Great Place to Work® certified organization.

Benefits for choosing Quadra?

• Flexible Remote Work & Autonomy: Enjoy the flexibility to work from home and autonomy to manage your key territory!
• Tailored training: We provide personalized training to support you and your growth
• Permanent, full-time position: Join us for a stable, long-term career
• Competitive salary & Performance Incentives: Your hard work is rewarded with attractive compensation and bonuses
• Excellent Benefits Package: Medical, Dental, and more to keep you covered including our Employee Assistance Program (EAP)
• Generous Time Off: Flexible personal days, sick days and vacation to recharge
• Wellness Programs: Enhance your quality of life with wellness initiatives, including health and mental wellness programs from healthcare leader
• 401K with match: Plan your future with our matched retirement program
• Car & Tech Perks: We cover your car allowance, mileage, cellphone and internet costs.
• Family-owned and support environment: Be part of a private, family-owned company with a strong infrastructure and core values
• Award-Winning Workplace: Work in a certified Great Place to Work®, WEConnect Women Owned, and Best Managed Company!
• Inclusive Culture: We celebrate diversity and caring for each other and having fun are part of our core values!
• Career Growth: Unlock opportunities for development in a fast pace growing company
• Fun Social Activities: Get involved in company events, Volunteering programs, etc.
• Referral & Recognition Programs: Earn monetary rewards through our referral and employee recognition programs (years of service, merit awards, etc.)
• And Much More !

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Nous reconnaissons que certaines personnes ne s’identifient ni au genre masculin, ni au genre féminin. Conséquemment, partout où c’est possible, nous avons opté pour une formulation neutre non genrée (ou épicène) dans un esprit non discriminatoire.

Quadra soutient et valorise la diversité et offre l'égalité des chances en matière d'emploi sans distinction de race, de couleur, d'ascendance, de religion, de sexe, d'origine nationale, d'orientation sexuelle, d'âge, de citoyenneté, d'état civil et d'identité de genre. Quadra accueille et encourage également les candidatures des personnes handicapées. Des aménagements sont disponibles sur demande pour les candidats ou candidates qui participent à tous les aspects du processus de sélection.