Concierge - Part-time

SUMMARY:

As a member of the peopleCare Communities team, this position will provide administrative and front desk support for the Home while ensuring efficient office practices and peopleCare standards are met. This position provides first contact with residents, families, staff and visitors therefore representing peopleCare Communities’ mission, vision and values are of paramount importance.

Reports to: Director of Administration

RESPONSIBILITIES & DUTIES:

Under supervision, performs a variety of accounting functions, clerical and receptionist duties associated with the daily operation of an effective business office.

• Process accounts payable including verifying totals and coding as required.
• Process accounts receivables including verifying totals.
• Process daily bank deposits for resident accounts receivable account.
• Ensure that work station is safe and adhere to Occupational Health and Safety requirements.
• Maintain departmental files and records, including correspondence, forms, and routine office records and reports
• Receive incoming mail and co-ordinate distribution, and process outgoing mail.
• Answer telephone, greet visitors, and receive routine inquiries in person and by phone, relaying calls and messages to the appropriate personnel.
• Participates as a member of the work team and provides support to the other members of the team
• Perform other related duties as may be assigned by the immediate supervisor.
• Is aware of employees and supervisor’s responsibilities and follows all health and safety policies and procedures
• Works safely to reduce the risk of injury to self, co-workers, and residents
• Is alert to, remedies, and promptly reports all actual or potentially hazardous situations.
• Wears personal protective equipment (or clothing) as required by task, MSDS, or home policy.

JOB SEPCIFICATIONS:

Education and Experience:

• Must have a good knowledge of Business, English and office procedures. Elementary Bookkeeping and experience in handling cash. Previous satisfactory experience in the routine operation of a Business Office.
• Grade 12 Graduation or approved departmental equivalent.

Skills & Abilities:

• Must be mature and possess good communication and interpersonal skills with ability to exercise tact and diplomacy in dealing with residents, staff and visitors. Must be in good physical and mental health.

Working Conditions:

• Work is sedentary and is done in an office environment. There is considerable walking and standing associated with monitoring facility activities. There are times of substantial bending and carrying of light items. No special physical attributes are required to perform the work.
• Constant mental stress associated with performance of work due to time deadlines, organizing information, and interaction with the staff and public.
• Must respond to emergency situations.