Safety Services Supervisor

You will lead the great team of Safety Services Officers at Panorama. This is a full time position supervising and performing tasks to ensure a maximum level of protection, safety and comfort to the guests utilizing the facilities at Panorama, the staff, and the Mountain Village itself.

Essential Functions:

Supervisory

1. Supervise the essential functions of Safety Services Officers (SSO’s).
2. Assist with Scheduling (SSO’s).as per changing shift requirements.
3. Supervise team response to Fire Alarms/Security/Emergency calls while on regular security shift and complete incidents when required.
4. Complete knowledge of Report Exec ™ Incident Reporting Software including:

• Daily, Weekly, and Monthly Summary reporting.
• Regular statistical measurement and review.
• Accident and Incident Investigation and review.
• Supervision of Safety Service Officers reports.

5. Complete knowledge of the Ving Card ™ Access Control System including:

• Regular maintenance of the Ving Card ™ Access Control System.
• Programming, issuing, and monitoring of Master Key Cards.
• Lock and System interrogation and reporting as required.

• • Supervise incident and accident investigation program.
  • Establish and maintain effective liaison with outside emergency services.

6. Work closely with all departments to create a safe and secure environment and exceed customer expectations.
7. Development of on-going training programs and front-line training / mentoring of SSO’s.
8. To be Health & Safety Conscious and actively involved in maintaining the Resort Health & Safety Program.
9. Responsible for correct usage and troubleshooting of the CCTV.
10. Supervise and maintain first aid, eyewash stations parking and fire extinguishers programs.

Front Line

11. Carry out patrols of the property on a regular basis.
12. Physically check all locked doors and secure required areas.
13. Frequently check parking garages, storage areas and public areas to provide a deterrent to theft, vandalism, excessive noise or problem areas.
14. Identify and report any Security, Fire, or Safety Hazards on the property.
15. Respond to Fire, First Aid, Disturbances, or other emergencies as required.
16. Participate in the First Aid coverage for the resort on a regular shift basis, providing first aid to guests and staff when required.
17. Complete detailed incident and accident investigations as required.
18. Assist guests, management and staff when practical.
19. Perform regular security audits of company property to identify potential weaknesses.
20. Provide daily written reports and incident investigations to the Safety Services Manager.
21. Carryout wildlife control activities.
22. Enforce company and strata policy and regulations.
23. Anticipate potential problems and customer concerns.
24. Respond to and solve customer problems.
25. Assist Front Desk when required.
26. Be Health & Safety Conscious and actively involved in maintaining a safe work environment.
27. Assist ski and bike patrol when required.
28. Other Duties as assigned.

Responsibility for Others:

29. Supervision of safety services staff (4-6)
30. Provides first aid to guests and staff.

Experience/Requirements:

Formal Education:

31. High School
32. Security College Course/Diploma or equivalent experience
33. BC Occupational First Aid Level III (OFA3)
34. Firefighter I or II an asset

 Job Experience:

35. 2+ years experience in the fields of security, first aid, and a supervisor position

 Special Skills/Equipment:

• Excellent communication and people skills
• Office Computer Skills (Word/Excel/Outlook/Access)
• Demonstrate innovative and entrepreneurial actions
• Ability to work shift work
• Flexibility
• Leadership skills

Physical Requirements:

• Must be in good physical condition