Client Solutions Architect

Client Solutions Architect

Location: Ontario, Canada (Remote)

MOBIA Technology Innovations is a Canadian-owned business and systems integrator. MOBIA serves its clients and the Canadian market through five business units: Broadband and Wireless Services, Managed Services, Hybrid Infrastructure Solutions, Cybersecurity, and Digital Transformation Services. With over 37 years of operation in Canada, MOBIA has developed strategic business relationships with industry-leading technology partners to help clients achieve positive business outcomes.

The MOBIA Client SA is a generalist Technical Pre-Sales position that works closely with the MOBIA Sales and Account Management team to assist our customers in their evaluation of MOBIA, our technologies and our Services. The Generalist SA is responsible for achieving the ‘Technical Win’ in our competitive engagements and is crucial to the growth and success of MOBIA across Canada.

MOBIA has built a successful business delivering high-value technical solutions under the pillars of:

• Cybersecurity
• Infrastructure Modernization
• Application Modernization

A successful Client SA needs to possess a range of varied skills and experience in order to help our customers modernize their environments in these areas, including:

• Excellent Communication and Collaboration skills, the Client SA needs to be the technical voice within the sales team, to bring in specialist technical resources as required, translate deep technical concepts into the client’s language and develop the technical deliverables at various sales stages.
• Datacentre technical expertise, the Client SA needs to build a level of trust within the client organization and as such needs to be able to demonstrate knowledge and expertise in a wide range of data centre technologies including:
  • Cybersecurity principles, technologies and practice.
  • AI & ML Models and the infrastructure needed to support both training and inference
  • A wide variety of storage technologies and capabilities (File, Object, Block, HPFS)
  • Network Solutions including the latest Wifi technologies.
  • Business Continuity and Disaster Recovery Solutions, Principles and Practice.
  • IaaS technologies, including virtualization, container technologies and Infrastructure automation.
  • Cloud Service Provider capabilities
• Relationship Building, the Client SA needs to quickly build a trusting relationship within the aligned account team and with key customers.
• Time & Priority Management, competing priorities are a feature of the role, and the Client SA needs to be able to balance and manage many competing priorities.
• Business Awareness, linking technology solutions to business outcomes is key to the success of the Client SA.
• Sales acumen, an understanding of how sales progress and how to successfully engage in the sales process alongside a project team.
• Lifelong learner, the pace of change means the Client SA needs to be constantly engaged in education, both through structured courses and ‘on the job’ training.
• Finally, the Client SA needs to be a self-driven professional, passionate about how technology can change the world and curious about how to make it happen. 

Key Responsibilities:

• Own the technical response to client engagements, from initial discovery through to technical close.
• Engage appropriately with Specialist SA, Project Management, OCTO, Sales, Partners and customers to define the best solution for the customer requirement.
• Appropriately handover the technical solution information to MOBIA or partner delivery teams.
• Gain and maintain accreditations in technologies from MOBIA key technology partners.
• Develop and present technical solutions documentation including Statements of Work, Solution Proposals, Presentations
• Attend regional partner and customer events as a technical authority as required.
• Reporting on the technical ‘stage’ in the sales process.
• Some regional, national and international travel to customer, partner and MOBIA offices may be required to fulfil this role.
• Other duties as required.

Skills/Qualifications:  

• Post Secondary Degree in IT, Engineering or Business Studies
• At least 5 years of Experience working in a general technical IT Role (Delivery, Support, Architecture etc.)
• Sales experience or Sales training desirable
• Experience creating and delivering technical presentations.
• IT Technical Accreditations in Cloud, AI, Cybersecurity, Automation and/or Datacentre Infrastructure.
• Excellent verbal and written communication skills
• Strong problem-solving skills and a high attention to detail
• Ability to think critically

At MOBIA, we are committed to helping businesses realize their full potential with a combination of digital transformation and thought leadership. We pride ourselves on our innovative approach and our dynamic team. Our commitment to excellent has earned us several prestigious awards, including:

• One of Canada’s Best Managed Companies for 2023 – Deloitte
• Named Canada Regional Partner of the Year for 2023 – Arctic Wolf
• One of Canada’s Top Growing Companies for 2022 – Global and Mail
• One of Canada’s Top 10 Cyber Security Solutions Providers for 2022 – The Cyber Security Review

MOBIA’s strength lies in the exceptional partnerships we’ve built with industry leaders and innovators. These collaborations not only enhance our capabilities but also provide you with a unique vantage point to influence and contribute to groundbreaking projects. Some of our partnerships include Oracle, AWS, and Red Hat.

MOBIA prioritizes the well-being and professional growth of our team by offering a comprehensive benefits package, including:

• Health and Dental Insurance
• Employee Assistant Program
• RRSP/TFSA contributions
• Professional development opportunities
• Company events for fun and community contribution

MOBIA is an Equal Opportunity Employer. We celebrate diversity and are committed to creating an inclusive environment for all employees. Please note: We do not accept unsolicited resumes from third-party vendors or recruitment agencies.

We thank all applicants for their interest. However, only those selected for an interview will be contacted.