Key Account Manager, Home Appliances

At LG, innovation is the foundation of everything we do. We make products and services that make lives better, easier, and happier through increased functionality and fun. Put simply, we make “Life Good” – from home appliances, consumer electronics to business innovations in digital signage and air conditioning.

The Home Appliances Key Account Manager (KAM) is responsible for delivering on action plans to achieve specified targets. The incumbent works with national channel partners on strategic selling to meet and exceed sales targets and uncover existing and future project opportunities.

PRINCIPAL RESPONSIBILITIES:
Sales Quotas & Results:

• Ensure monthly and quarterly targets are achieved
• Listing of core and premium SKUs by category
• Develop account profile – key contacts/revenue/LG revenue/competitors
• Create revenue plan by account with buyer – Forecasting 120 days out
• Deliver action plan by account to achieve target revenues
• Weekly account schedule to review inventory and ad plans
• Expand LG line in all categories
• Provide timely competitive information to head office
• Ensure proper brand message is delivered in all materials i.e., Flyer, ROP, Web, Radio, In-Store
• Develop account specific promotional plans 120 days out
• Will contribute to the development of key account sales goals and KPI measures

Administration:

• Manage inventory and sell-through activities
• Gap analysis by major account to find opportunities
• Market analysis worksheet – to be continually updated on monthly basis
• Revenue and share data by category including market trends - weekly
• Manage Service-related issues, RA and DOA issues as well as credit-related concerns
• Maintain proactive relationship with order fulfilment counterpart
• Pre- and Post-Meeting files for accurate after-action plans
• Managing multi-level relationships at assigned accounts
• Keeping senior management abreast of all areas of development 

Self-Improvement & Training:

• Memorize LG product knowledge and related materials
• Maintain expert knowledge of key competitors in key growth categories
• Keep abreast of industry trends and market intelligence through E-learning, industry magazines, sales related materials, trade shows, etc.

KNOWLEDGE, SKILLS AND ABILITIES:

• University degree preferably in Business in addition to 5-10 years’ experience
• Prior experience with Home Appliances on a national scale is a strong asset
• Strong communication, both oral and written
• Proficient in PC skills, specifically Microsoft applications with an emphasis on Excel
• Strong organizational skills
• Self-Starter
• Quick learner

Note: This job description is not intended to be all-inclusive. Employee may perform other related duties as negotiated to meet the ongoing needs of the organization.
 

The organization offers an attractive compensation package that encompasses a competitive salary and excellent benefits.
 

Conditions of Employment:

It is the candidate’s sole responsibility to obtain any work permits/visas or other authorizations which may be required to legally work in Canada prior to commencing employment.

Equal Opportunity Employer:
LG Electronics Canada, Inc. is strongly committed to diversity and inclusion and aims to create a healthy, accessible and rewarding work environment which highlights employees’ unique contributions to our company’s success. As an equal opportunity employer, we welcome applications from all to help us build a diverse workforce which reflects the diversity of our customers, and communities, in which we live and serve. LG Electronics Canada, Inc., will provide accommodations throughout the recruitment, selection and/or assessment process to applicants with disabilities. If selected to participate in the recruitment, selection and/or assessment process, please inform LG’s Human Resources staff of the nature of any accommodation(s) that you may require in respect of any materials or processes.

LG Electronics Canada, Inc. thanks all candidates for their interest, however, only those selected to continue in the process will be contacted.