Partnerships Manager

POSITION SUMMARY

Join us in shaping the future of the new HomeBridge division! As the Partnerships Manager, you will drive the development and management of key partnerships for HomeBridge. Reporting to the Director GTM & Partnerships, you will identify, establish, and nurture partnerships with external organizations.

You will work alongside cross-functional teams, including product, marketing, and business development, to ensure that partnerships align with our strategic priorities and accelerate growth. Tasked with identifying new partnership opportunities, negotiating agreements, and ensuring the successful execution and performance of partnerships, your ability to communicate clearly, build strong relationships, and think strategically will be essential as you work to expand and optimize our partner ecosystem.

MAJOR ELEMENTS OF THE ROLE

Partnership Development and Procurement:

• Identify, evaluate, and secure partnerships with financial intermediaries and other industry associations to expand the bank’s influence and HomeBridge’s key customer base.
• Negotiate partnership terms, contracts, and service-level agreements to align with strategic business goals.
• Drive end-to-end partnership lifecycle, from identification and onboarding to ongoing relationship management.

Relationship Management:

• Serve as the primary point of contact for partner organizations, maintaining strong relationships to ensure a high level of engagement, trust, and mutual benefit.
• Develop customized plans and strategies with each partner to maximize productivity and joint success.
• Resolve any partnership-related issues, acting as a liaison between internal teams and external partners.

Performance and Impact Measurement:

• Define, track, and analyze key performance indicators (KPIs) to evaluate partnership impact on customer acquisition, retention, and revenue growth.
• Provide regular reporting on partnership outcomes and opportunities, recommending adjustments or additional resources where necessary.
• Work with internal teams (sales, marketing, product development) to leverage partner feedback for continuous improvement in services.

Market Research and Strategy:

• Stay informed on industry trends, competitor partnerships, and emerging opportunities in the reverse mortgage market.
• Conduct regular assessments to identify areas for potential expansion or adjustment within the partnership ecosystem.
• Develop strategies that align partnership initiatives with the bank’s broader business objectives and growth plans.

Cross-functional Collaboration:

• Work closely with Sales, Marketing, Product, and Legal teams to ensure partnership initiatives are fully supported and aligned with business goals.
• Collaborate with internal stakeholders to integrate partner offerings and customer feedback into the product roadmap and customer experience strategy.
• Coordinate with marketing to create co-branded content, campaigns, and educational resources that drive awareness and interest in reverse mortgage products through partner channels.

SKILLS AND EXPERIENCE REQUIRED

Qualifications

• Minimum of 5 years’ experience in partnership management, business development, or a similar role. Experience within the financial services industry or mortgage products is highly valued.
• Bachelor’s degree in business, Marketing, Finance, or related field. A Master’s degree is preferred.
• A proven track record in managing successful partnerships is essential. Experience working with financial intermediaries is a plus.

Attributes

• Strong negotiation, interpersonal, and relationship-building skills.
• Analytical mindset with the ability to measure partnership effectiveness and make data-driven decisions.
• Excellent written and verbal communication skills, with the ability to present ideas and results clearly to both internal and external stakeholders.
• Self-starter with an ability to manage multiple partnerships and projects concurrently.

Working Conditions Unique to Job

• Hybrid home/office environment