Operations Manager - Delta

Operations Manager – Delta (Guelph, ON)

Department:  Operations
Reports to:  Director, Operations – Ingredients & Bulk Hauling

Job Scope:  Reporting to the Director, Operations – Ingredients & Bulk Hauling, this position oversees and directs the receiving and drying of milk, responsible for leading overall plant efficiencies in an employee safe, high product quality, and cost-effective manner. 

Key Responsibilities:

• Oversee daily operations with regards to efficiencies, production volumes and KPIs
• Foster and maintain a positive labor relations environment by ensuring all employees are treated with respect, grievances are dealt with in a timely manner and employees are communicated with openly
• Manage the performance and development of plant leadership team
• Provide guidance to production supervisors regarding workload of staff, performance management, hiring and terminations and employee disciplinary matters
• Report production volumes, efficiencies and yields to senior executives
• Prepare proposals and justifications for capital and operational budget
• Maintain and improve health & safety and environmental standards in the work place
• Lead meetings and projects to optimize production operations
• Liaise with various external customers such as CFIA and local municipality officials
• Utilize DAX for Project Management of capital expenditures
• Ensure plant compliance to government regulations and company specifications for HACCP, sanitation and safety through supportive collaboration with appropriate personnel

• Monitor and maintain the Quality, Food Safety and SQF systems
• Responsible for signing all Pre-requisite Programs (PRP) and HACCP plans

• Implement Total Production Manufacturing (TPM) principles across the plant
• Drive significant cost reductions across all aspects of manufacturing including increased line efficiency, waste control and higher labour productivity
• Drive cost savings goals through the use of sustainable continuous improvement tools such as 5S and Kaizen, focusing on total plant OEE percentage  
• Responsible to train operators on all changes in the Food Safety & Quality system as communicated by Management and QA
• Maintain a balanced budget and explain any budgetary discrepancies
• Attend all training and course as requested or required
• Other duties as assigned by management

Qualifications:

• University degree in one of the following disciplines: Food Science, Business, Engineering, or Operations Management  
• Experience working in the dairy industry strongly preferred
• Minimum 8 years plant management experience in a food manufacturing environment
• Excellent interpersonal skills and ability to mitigate conflict and build teams
• Flexibility to adapt and lead in a 24 hr/ 7-day operation schedule
• Experience working in a unionized environment an asset  
• Proven decision-making ability using various analytical tools, such as variance reports and down time analysis
• Extensive knowledge in GMPs, HACCP and health and safety standards
• Cultural sensitivity and an ability to build rapport with a diverse workforce in multicultural settings
• Strong proficiency in computer programs such as Microsoft Office (Outlook, PowerPoint, Word, Excel) and WMS/ERP