Mobile Mortgage Advisor

Location: Comox Valley - In Branch/Remote/Hybrid Options Available

Mobile Mortgage Advisor

Join a team where passion meets purpose! At First Credit Union, we take pride in being one of B.C.’s Top Employers—a reflection of our team members who value meaningful work, opportunities for growth, and making a difference. As a certified B Corp, we are part of a global movement using business as a force for good. With branches in eight vibrant locations along B.C.'s south coast, we are driven by our vision of building financially healthy communities and our purpose to empower through knowledge. If this vision excites you, we’d love to have you join our team!

Reporting to the VP of Retail Banking, the Mobile Mortgage Advisor enhances member experiences by understanding individual financial needs, providing expert advice, and offering customized lending solutions. Operating outside traditional branch networks, the advisor expands our reach through effective networking and referrals, collaborating with the team to grow membership and strengthen relationships. This role focuses on expanding business through strategic networking, referrals, and close collaboration with our branch network, ultimately contributing to First Credit Union’s vision of building financially healthy communities. 

*Note: Compensation for the role is $60,000 base, plus commission. The earning potential for this role is expected to be $80,000 to $100,000+ based on volume.

Major Responsibilities:

• Cultivates and nurtures strong relationships with members to understand their lending needs and provide tailored solutions.
• Proactively identifies and pursues new lending opportunities by engaging in strategic business development efforts, networking, and referrals.
• Conducts comprehensive assessments of loan applications, ensuring accurate collection and evaluation of documentation.
• Offers expert guidance on lending products and services, tailored to meet individual member requirements.
• Collaborates closely with branch teams and internal stakeholders to facilitate smooth and efficient processing and delivery of lending solutions.
• Consistently strives to meet and exceed individual and team targets related to loan volume, profitability, and member satisfaction.
• Stays updated of industry trends, regulatory updates, and credit union policies pertaining to lending practices, maintaining a high level of expertise in the field.
• Delivers exceptional service to members, ensuring a positive and memorable experience throughout the lending process.
• Harnesses the power of mobile technology and tools to efficiently serve members remotely and enhance operational effectiveness.
• Engages in community outreach initiatives and promotion activities to raise awareness about the credit union and expand the member base within our communities.
• Conducts comprehensive needs analysis, delivers tailored proposals, negotiates terms, and implements effective lending solutions.
• Identifies opportunities to enhance member relationships, directing them to the appropriate team at First Credit Union for further services.
• Processes documentation related to lending activities, including loan applications, approvals, and disbursements.
• Ensures compliance with relevant laws, regulations and policies.

Required Experience, Knowledge, Skill, and Ability:

• Secondary school diploma.
• Minimum 3-5 years’ experience in financial services, preference given to experience within the Credit Union system.
• Demonstrated understanding of lending principles and practices, with specific knowledge of consumer lending products and regulations.
• Proven sales and business development acumen, with a track record of achieving targets and goals.
• Education or equivalent experience with Products & Services, Fundamentals of Personal Financial Planning, Consumer & Residential Mortgage Lending, and Business Financial Statement Analysis.
• Extensive knowledge of Wealthview banking system functionalities, including workplace operations and form utilization considered an asset.

Successful employees will demonstrate the following skills:

• Excellent interpersonal skills, fostering effective collaboration and communication across all levels of the organization.
• Ability to multi-task and problem solve, with strong organizational skills and emphasis on time management and prioritization.
• Commitment to adhering to First Credit Union’s policies and procedures, maintaining compliance and integrity in all aspects of work.
• Ability to thrive in a fast-paced environment, performing under pressure with a high degree of initiative, resourcefulness, and flexibility.
• Consistent track record of meeting deadlines, ensuring timely completion of tasks and projects.
• Demonstrated commitment to continuous learning and self-improvement.
• Proven dedication to supporting the growth of colleagues through training and development initiatives.

Why work for us?

• Take advantage of opportunities for career development including continuous training, education support and career planning.
• Embrace our commitment to employee wellness including a commitment to mental health and comprehensive employee and family assistance program.
• Enjoy a competitive compensation package including a generous benefits program.
• Be part of a company that is dedicated to making meaningful community impact.

Who should apply?
To support employment equity and diversity in the workplace, we welcome applications from all groups, including visible minorities, Indigenous Peoples, persons with disabilities, persons of diverse sexual orientation, gender identity or expression (LGBTQ2S+), and others who may contribute to diversity at First Credit Union. We also recognize unique styles, perspectives, and beliefs that support a diverse, respectful, and inclusive work environment.