Customs Brokerage Import Analyst - Mon-Fri Evenings (3pm-11:30pm)

Position Summary

This entry level position is primarily responsible for receiving, reviewing and entering customs documents. The incumbent processes shipments using standard operating procedures. May obtain additional information or seek guidance from more senior team members based on instructions and standard operating procedures

Key Responsibilities (Supervisory/Materials/Information)

• Receive and review documents for completeness (e.g., date, description, value) ensuring that all necessary documents have been received for processing. Determine account number, ETA and apply bar code to billing sheet. Enter required information into database system in order to produce entry.
• Contact clients, carriers, other branches or AMG other brokers if additional documents or information is required
• Respond to calls and questions from internal and external sources. Trace shipments and set up pre-arrivals at Customs
• Perform other duties such as sorting, matching and stapling documents, printing, faxing, scanning and other functions as assigned
• Trace Shipments and set-up prearrival with US Customs

Education and Experience

• High School Diploma or equivalent
• Office experience an asset, but not required
• Prior industry experience an asset, but not required

Competencies, Working Skills & Attributes

• Demonstrated ability to learn and complete a variety of entry types and processes
• Excellent attention to detail
• Tactful and dependable
• Fast and accurate keyboarding and mousing skills
• Strong communication skills; must be able to read, write and speak English fluently
• Strong interpersonal skills; able to work independently as well as part of a team
• Able to multitask and keep track of priorities and ETA’s
• Able to perform basic mathematical calculations
• Demonstrated ability with standard business applications (e.g., MS Office, email, internet) and standard office equipment (e.g., computer, fax, photocopier, scanner, telephone, etc.)

Working Conditions, Mental Effort & Physical Requirements 

• Accuracy is required when entering appropriate data, adding figures and reconciling documents 
• Concentration is required in balancing several tasks at one time
• Repetitive keyboarding / mousing; generally, more than 6 hours per day
• Able to prioritize tasks in a fast-paced, multitasking environment
• Sitting at a desk for prolonged periods of time (up to ½ hour – 1 hour at a time) for more than 6 hours per day
• Ability to focus on computer screen/and or written materials for extended periods of time.
• Ability to work under deadlines and related stresses
• Must work some statutory holidays
• May be required to work off shifts to assist with coverage or as part of their regular shift.  (Note: Some locations operate 24-7)
• Clean, non-hazardous office environment