In-Shop Delivery Driver - Ottawa - Retail Experience

Title
In-Shop Delivery Driver

Reports To
Retail Store Manager

Job Overview
The In-Shop Driver is responsible for collecting orders at our retail locations throughout their shift and delivering them to our guests, safely. Additionally, the In-Shop Delivery Driver will be assisting the leaders in shop behind the scenes during quiet times.

Competencies and Requirements
•    Personal Insured Vehicle
•    Valid Driver’s License - Full 'G' 
•    Clean Driver’s Abstract and Clear Criminal Background Check
•    A Smart Phone with a data plan and a car charger
•    Tech-Friendly (We got some cool apps we need you to learn)
•    Fluent in English
•    Available Monday-Saturday between 12pm-10pm; Sunday between 11am-7pm

Essential Duties and Responsibilities 
•    Loading, transporting, and delivering items to customers in a safe, timely manner.
•    Completing deliveries as instructed through training to ensure all customers are satisfied.
•    Providing excellent customer service, answering questions, and communicating complaints from clients to dispatch accurately.
•    Adhering to assigned routes and following time schedules.
•    Abiding by all transportation laws and maintaining a safe driving record.
•    Maintaining compliance as it relates to the delivery process outlined in training.
•    Proper use of applications related to the delivery process.
•    Professional appearance and conduct.
•    Able to effectively communicate with diverse customers and create meaningful connections.
•    Strong organizational and time management abilities.
•    Able to strike up a conversation with anyone and be a brand ambassador.
•    Provide feedback & advice to others while maintaining a collaborative attitude.

Education, Training and Experience
•    CannSell Provincial Cannabis Certification
•    Drivers Abstract
•    Clear Criminal Record Check
•    1-year minimum delivery or logistics experience