Co-op Student – Impact Areas (Fair Treatment of Clients)

Position Title: Co-op Student – Impact Areas (Fair Treatment of Clients)
Reports To: AVP, Client Impact and Sustainability
Department: Impact Areas
Term: Temporary Full-Time, Four (4) Month Contract
Work Term: May 5, 2025 – August 22, 2025 


Work Arrangements: This is a hybrid role. You will work in our office in Waterloo, ON a minimum of two (2) assigned, consecutive days every other week, plus a fifth (5th) assigned day per month. You are welcome to work from the office more than the minimum requirement and there may be some roles that are required to work in our office more than the minimum requirement.

The Opportunity: Are you ready to kickstart your career and gain hands-on experience on a dynamic and supportive team?

At Equitable, we believe in nurturing talent and providing opportunities for growth. As a Co-op student, you'll have the unique chance to work alongside experienced professionals who are leaders in their fields. You'll be part of a collaborative team where your contributions are valued, and you'll receive mentorship and guidance to help you develop your skills and achieve your career goals.

We are seeking a dynamic and motivated student to Equitable’s Client Impact Team. Our team plays a key role in helping the whole organization focus on keeping the client at the centre of all we do and building a better experience through decisions and insights. We also play a key role in strategic planning and our commitment to the Fair Treatment of Clients (FTC).

In this role, you will play a key part in supporting client impact initiatives, gathering insights on FTC metrics and supporting communication strategies that showcase our impact. This position is ideal for a student with strong communication, organizational, and analytical skills who is eager to gain real-world experience in a professional setting.

Now is an exciting time to join one of the Waterloo Area’s and Southwestern Ontario’s Top Employers for 2024! 

What you will be doing:

• Communications Support

• Draft, edit, and distribute client-facing materials, including letters, emails, reports, and presentations.
• Help create content for internal communication platforms.
• Assist in maintaining and updating the company website with client-focused content.

• Client Engagement and Impact Reporting

• Collaborate with team members to collect and analyze data that demonstrates client impact.
• Analyze client feedback and generate reports to identify trends and opportunities for improvement.

• Administrative and Team Support

• Support the coordination of meetings, including preparing agendas and recording minutes.
• Assist with special projects and other duties as assigned to support the team’s goals.

What you will bring:

• Candidates must be currently enrolled in a post-secondary program that includes a Co-operative (Co-op) work component
• Currently enrolled in a post-secondary program in Communications, Public Relations, Business, Marketing, or a related field.
• Strong verbal and written communication skills, with an ability to tailor messages for diverse audiences.
• Proficiency in Microsoft Office Suite (Word, Excel, PowerPoint); familiarity with design tools (e.g., Canva, Adobe Creative Suite) and web content management systems is an asset.
• Strong organizational skills and ability to manage multiple priorities.
• Analytical mindset with experience in data collection and reporting.
• Team player with a proactive approach to problem-solving.
• Experience with social media management is a plus.

What’s in it for you:

• A healthy work-life balance with employee wellness top of mind
• We value open, honest communication between team members, challenging each other to continually improve
• Employee resource groups that support an inclusive work environment
• An onsite full-service cafeteria with a variety of daily options
• Regular EQ Together events focused on company togetherness and collaboration
• Compensation package includes:

• In Lieu of Benefits – 4% added to each bi-weekly pay
• In Lieu of Vacation – 4% added to each bi-weekly pay

• Employer provided equipment
• Opportunity to participate in our buddy program dedicated to Co-op students