Group Collections and Commissions Specialist

Position Title:​​ Group Collections and Commissions Specialist
​Reports To:​ Manager, Group Collection and Commissions​
​Department: Group Actuarial
​Term:​​ Permanent Full-Time

Work Arrangements: This is a hybrid role. You will work in our office in Waterloo, ON a minimum of two (2) assigned, consecutive days every other week, plus a fifth (5th) assigned day per month. You are welcome to work from the office more than the minimum requirement and there may be some roles that are required to work in our office more than the minimum requirement. 

The Opportunity: Equitable is growing! We are looking for a ​​Group Collections and Commissions Specialist for our Group Actuarial team. This role is responsible for completing Group Collection and Group Commission activities.  We are a busy team, so multi-tasking, a high level of accuracy and attention to detail are a must along with your focus on efficiency. If you thrive in a fast-paced, results-driven environment, we’d love to hear from you.

Now is an exciting time to join one of the Waterloo Area's and Southwestern Ontario's Top Employers for 2024!

What you will be doing:

• Various Premium Collection and Advisor Payout Tasks, including:

• Incoming payment processing
• Billing
• Processing transactions on our administration system
• Working with various departments and resolving customer inquiries
• Contribute to bank and premium reconciliations
• Advisor payout processing
• Supporting workload management for overall Group Collections and Commissions team

What you will bring:

• Post secondary education with a focus on Accounting or Bookkeeping
• Excellent problem solving and analytical skills
• Self motivated drive that strives for continuous improvement
• Minimum 2 years of collections and commissions processing related insurance industry experience
• Strong attention to detail and high degree of accuracy
• Excellent verbal/written communication and interpersonal skills
• Ability to prepare MS Excel based numeric reconciliations and Pivot tables
• Demonstrated organizational skills with the ability to meet deadlines

What’s in it for you: 

• A healthy work-life balance with employee wellness top of mind 
• Annual bonus program, annual vacation allowance, and company-paid benefits program  
• An additional paid volunteer day each year so you can spend time giving back to the community 
• Immediate enrollment in the company’s pension program with employer matching 
• Employee resource groups that support an inclusive work environment 
• Tuition support and specialized program assistance  
• An onsite full-service cafeteria with a variety of daily options 
• Discounts on company products and services, and access to exclusive employee perks  
• Regular EQ Together events focused on company togetherness and collaboration 
  
  
  

As part of the recruitment/offer process you will be required to:​ 

• Provide two professional references (minimum one supervisor and above) 
• Complete an assessment and/or testing