Senior IT Asset Specialist

Position Title: Senior IT Asset Specialist
Reports To: Senior Technology Manager, IT FinOps
Department: Information Technology
Term:  Permanent Full-Time

Work Arrangements: This is a hybrid role. You will work in our office in Waterloo, ON a minimum of two (2) assigned, consecutive days every other week, plus a fifth (5th) assigned day per month. You are welcome to work from the office more than the minimum requirement and there may be some roles that are required to work in our office more than the minimum requirement.

The Opportunity: Equitable is growing! We are looking for a Senior IT Asset Specialist to join our IT team!

This role will build, maintain, and enhance strategic and operational management of all technology-related assets and procurement within the enterprise.

Now is an exciting time to join one of the Waterloo Area’s and Southwestern Ontario’s Top Employers for 2024!

What you will be doing:

• Establish and implement policies throughout the enterprise to ensure all IT assets are managed properly to meet all necessary compliance, cost-effectiveness, and functional needs.
• Formulate and implement processes and procedures for tracking and analyzing technical and financial data of company software, hardware, and equipment from requisition through retirement.
• Develop, implement, and train processes and procedures for the tracking of IT assets.  This includes reviewing and auditing of the process outcomes to ensure the company meets obligations and expectations.
• Track, maintain, and analyze copies of software licenses, warranties, maintenance agreements, and vendor contracts.  Ensure there is a comprehensive understanding and awareness of specific asset compliance factors and details to provide the organization with an acceptable level of compliance and risk management.
• Manage, track and understand industry trends and relevant changes in the IT Asset Management space, and analyze and communicate the impact to company management and subject matter experts.
• Ensure all software and hardware serial numbers or identification information is updated and maintained within configuration management database system (CMDB), and ensure information is up-to-date, accurate, and auditable.
• Perform inventories and usage monitoring of all IT assets and record all findings, changes, physical location, and incidences of support.
• Explore opportunities for maximizing or exploiting unused or partially used IT assets to achieve full efficiency and ROI from company resources.
• Conduct and report IT asset reconciliation and audit activities on a timely basis, including financial, licensing, warranty, and maintenance/support contract information.
• Compare warranties, maintenance agreements, and vendor contracts to assist with asset upkeep, upgrades, repair, and replacement.
• Establish and implement enterprise technology procurement policies, processes, and operations to ensure the organization obtains fair and full value in the acquisition of technology services, systems, and capabilities.
• Lead and/or participate in competitive bidding processes (Requests For Proposals, etc.) for enterprise technologies and other company needs as deemed necessary.
• Provide analysis and insight into the purchasing selection process to assist key stakeholders in making good decisions.
• Implement and maintain IT asset and procurement management platforms or systems to maintain an efficient and effective mechanism to track purchases, value, expenditure, and compliance.

 
What you will bring:

• Expert knowledge and experience in the planning, management, and analysis of enterprise IT assets.
• Expert knowledge of controls and frameworks as they pertain to the management, governance, and compliance of IT assets, systems and services.  This includes defining of the processes as necessary and working with key stakeholders to ensure any process is trained and followed.
• Advanced knowledge and experience in enterprise technology procurement processes and frameworks.
• Strong knowledge and experience in the full lifecycle of vendor management.
• Expert knowledge and capabilities in software tools related to hardware and software asset management and vendor management toolsets (ServiceNow preferred), and general financial management and reporting systems (e.g. Excel, PowerBI).  This should include development skills to create efficient and accurate reporting, automation, and analysis.
• Strong knowledge of regulatory and governance requirements and needs (e.g. OSFI B-13) as it pertains to the effective management of IT Assets.
• Strong contract management and negotiation skills.

What’s in it for you:

• A healthy work-life balance with employee wellness top of mind
• Annual bonus program, annual vacation allowance, and company-paid benefits program
• An additional paid volunteer day each year so you can spend time giving back to the community
• Immediate enrollment in the company’s pension program with employer matching
• Employee resource groups that support an inclusive work environment
• Tuition support and specialized program assistance
• An onsite, full-service cafeteria with a variety of daily options
• Discounts on company products and services, and access to exclusive employee perks
• Regular EQ Together events focused on company togetherness and collaboration
  
  

As part of the recruitment/offer process you will be required to:

• Provide two professional references (minimum one supervisor and above)
• Undergo a criminal background check