Director, Professional Practice, Clinical Programs

Job Description

The Director, Professional Practice, Clinical Programs will be responsible for the development, implementation and oversight of Clinical Programs. They will provide clinical leadership across Nursing, Therapy, Social Work and Personal Support services and promote best practices and interdisciplinary collaboration. The Director of Professional Practice – Clinical Programs plays a critical role in driving clinical excellence and operational success in the home and community care setting.

We are looking for: a full-time, permanent Director, Professional Practice, Clinical Programs
Salary: Commensurate with experience
Hours of Work: 34 hours/week.  This is a hybrid role that requires time in office, at our Adult Day Program in Maple, in the community as needed and in a work from home set up.  Requirement to contribute to an on-call rotation.

Reports to: Vice President, Client Services and Operations

Responsibilities

Clinical Practice Leadership

• Strong voice for home care science and leadership
• Promotes an interprofessional quality practice organizational setting
• Demonstrates clinical expertise and leadership in establishing and monitoring standards of practice, including intro and interprofessional peer review
• Guides, initiates and provides leadership in the development and implementation of standards, practice guidelines, education and research initiatives
• Acts as a resource guide to promote strategies to optimize patient engagement
• Models a commitment to person-centred care values/beliefs and identifies barriers and opportunities to enhance patient satisfaction
• Sets organizational practice standards that align with regulated health professionals’ college requirements, Accreditation Canada home care standards, funder guidelines and organizational requirements.
• Active member of professional organizations and communities of practice that seek to influence advanced nursing and interprofessional practice
• Commitment to ongoing professional development
• Collaborates with department leads to implement evidence based clinical guidelines

Results Oriented

• Uses project planning best practices or validated program planning models to translate vision and program objectives into concrete activities
• Applies environmental scan or needs’ assessment methodology to inform analysis and design
• Develops and revises project plans to reflect changing priorities and conditions and achieve targets
• Informs individual and program decision-making incorporating context, data and evidence
• Demonstrates and promotes stewardship of financial and organizational resources
• Acknowledges responsibility for impact and outcomes of decisions and actions
• Sets challenging goals for self and models dedication and high performance

Vision and Strategy

• Contributes professional practice expertise and insight for implementation of organizational strategies
• Balances health system complexity to lead in an environment of competing values and priorities

Collaboration and Communication

• Builds and nurtures effective and collaborative relationships internally, with funders, stakeholders and communities of practice
• Seeks to leverage opportunities to enhance patient and program outcomes through partnerships
• Implements and communicates strategies that enhance collaboration

People Leadership, Education and Mentorship

• Creates an environment of common vision and purpose among colleagues and stakeholders
• Exceptional interpersonal skills that promote practice reflection, critical thinking and self-awareness to encourage a commitment to professional learning and growth
• Builds trusting relationships and contributes to an empowering work environment
• Develops healthy and person-centred relationships with patients, families, health care providers, and colleagues by managing and resolving conflict

• Identifies organizational learning and development plans related to professional practice and provides opportunities for continued learning and professional development
• Contributes to capacity building through mentorship and helpful feedback
• Develops, delivers and evaluates education programming that uses multi-modal learning (videos, webinars, classroom, interactive platforms, self-learning packages, online learning, case-based learning, simulation, hands-on training, gamification.

Change and Innovation

• Leads and sustains change from vision to implementation to sustainable practice using change management and communication to support teams and the organization to successfully manage the change
• Creates a culture that supports knowledge development and integration that positively impacts patients

Risk, Health and Safety Management

• Identifying and reporting health and safety incidents and concerns in a timely manner to the appropriate supervisors and/or funders, documenting incidents in EasyCare and escalating appropriately to the designated supervisors as outlined in the Client Safety Reporting policy (C.01.38).
• Participating in health and safety processes and procedures
• Participating in maintaining a safe workplace environment by cultivating a positive safety culture and encouraging best practices to promote both staff and client safety and well-being
• Participating in all health and safety training initiatives on a regular basis
• Taking proactive action against client incidents within your scope of practice
• Being actively involved in the improvement of the reporting system to prevent future reoccurrences
• Developing a plan to identify, manage and/or minimize client safety risks or situations in adherence with risk management operations policies
• Facilitating the planning discussion in the preparation stage prior to disclosure, with the goal of enabling a supportive and effective conversation.
• Promoting a culture of safety by being responsible for encouraging blame-free reporting.
• Investigating adverse events by performing a root cause analysis and gathering all relevant information as it pertains to the event.

Qualifications

• RN with a graduate degree in nursing practice. Additional advanced degree or certificates in interprofessional education an asset.
• Experience working in home care at point of care or in educational/leadership roles required.
• Past clinical experience working in medical-surgical or rehabilitation units and working closely with social work, OT, PT, SLP and Dietitians desirable
• Canadian Nurses Association (CNA) Certification in Community Health Nursing, Gerontology or Mental Health; International Integrated Wound Care Certification (IIWCC), Canadian Venous Access Certification (CVAA).
• Project Planning certification or certificates helpful
• Experience providing interprofessional education or working in integrated, interprofessional teams across health sectors (hospitals/LTC/Home and Community Care)
• Knowledge of interprofessional practice and integrated models including leadership competencies
• Experience leading RNAO Best Practice Spotlight Organization (BPSO) initiatives and/or Best Practice Guideline Implementation
• History of implementing best practice initiatives based on research and evidence- informed practice
• Contribution to thought leadership through published research or presentations
• Active participant in organizational readiness for Accreditation Canada surveys
• Actively participates in the program on-call rotation with relevant team members