General Assistant

Imagine your future with us!

At ALS, we encourage you to dream big. 

When you join ALS, you join a purpose and values-driven team that empowers you to innovate, create, and thrive.

Our global team turns up each day with passion and commitment to do amazing things, always challenging our thinking to find ways to solve some of the world’s most complex problems for a safer, healthier world.

About the role

On-site | Casual

The General Assistant will assist in all tasks and will be responsible for supporting and performing duties in the sample receiving, logistics, and administration areas of the client services department.

Key Responsibilities:

• Preparation and organization of bottle orders to client-supplied specifications, including sample cooler control, storage, and maintenance.
  
• To list, schedule, or otherwise control the supply of pre-scheduled sampling materials or services in support of the laboratory’s clients. 
  
• Maintenance and organization of the sample prep room, bottle stocks, and preservation of sample bottles.
  
• Assist with the proper packing and daily shipping of samples to clients and ALS network labs.
  
• Assist the logistics department with internal laboratory sample and waste disposal programs to meet applicable industry standards;
  
• Assist with ordering routine lab supplies and equipment using the laboratory MEOL system;
  
• Perform sample layout and labeling assistance as required;
  
• Receive client samples according to accepted protocols;
  
• Unpacking, organizing, and prioritizing sublet samples and client samples received throughout the day;
  
• Follow safety requirements in Safety Manual and communicate all safety concerns or incidents to Safety Rep;
  
• Working in a team environment that will include covering areas needing assistance;
  
• Conform to required working hours unless changes are approved by supervisor or manager;
  
• Assist Account Managers with report organizing, mailing, and filing.
  
• Assist with Sample Disposal and Label checking for accuracy. 
  
• Additional duties as required by the supervisor
  
• Use correct methods in accordance with the established procedures and schedules while ensuring analytical quality; 
  
• Observe established safety regulations and comply with all ALS health and safety policies and procedures; 
  
• Other duties as assigned. 

About you:

• Must have good organizational skills and be able to handle a fluctuating workload and prioritize work;
  
• Excellent customer services skills, verbal skills including telephone answering;
  
• Good computer skills, including email, Microsoft suite; 
  
• Must be well organized, and able to work independently as well as part of a team;
  
• Must be capable of working with minimal supervision;
  
• Ability to work in a fast-paced environment and multitask;

Required Qualifications:

• Completion of high school diploma or equivalent required;
• Some experience working in a fast-paced, production, and/or preparation environment;

Physical Demands:

• Ability to lift up to 50 lbs./23 kg for short distances;
• Ability to sit or stand for a full shift;
  
• Manual dexterity to perform intricate and/or repetitive tasks;
  
• Wear issued personal protective equipment (PPE) such as dust masks, gloves etc., when required;
  
• You may be exposed to unpleasant odours.

Working at ALS

Our people are our most valuable asset and drive our success at ALS.

We are a diverse community of dedicated professionals united by our passion to make a difference in the world. We reward excellence and uphold our values in our work and how we treat each other. At ALS, you’ll be supported to expand your skills and develop new ones so you can reach your full potential. We invest in our people with a range of programs and provide opportunities across the company, giving our people scope to grow diverse careers and develop as leaders.

We want everyone to have a safe, flexible and rewarding career that makes a positive impact on our people, the planet and the communities where we work.

Our benefits include:

• Comprehensive benefit package specific to your work status (including extended medical, dental, and vision coverage, access to company perks, life and disability insurance, retirement plan with company match, employee assistance and wellness programs)
• Additional vacation days for years of service
• Business support for education or training after 9 months with the company
• Learning & development opportunities (unlimited access to e-learnings and more)

Please note: Benefits vary based on employee status.

About ALS

ALS is a global leader in scientific testing, providing comprehensive testing solutions to clients in more than 60 countries across a wide range of industries, including environment, food and beverage, mining, personal care, pharmaceutical, healthcare and equipment reliability. Using state-of-the-art technologies and innovative methodologies, our dedicated international teams deliver the highest-quality testing services and personalized solutions supported by local expertise. We help our clients leverage the power of data-driven insights for a safer and healthier world.

Everyone Matters

ALS is proud to be an equal opportunity employer and is committed to fostering an inclusive work environment where the strengths and perspectives of each employee are both recognized and valued. 

Qualified candidates will be considered without regard to race, color, religion, national origin, military or veteran status, gender, age, disabilities, sexual orientation, gender identity, genetic characteristics protected by the law. We invite resumes from all interested parties, including women, Indigenous persons, members of minority groups, and persons living with disabilities.

ALS also welcomes applications from people with all levels of ability. Accommodation is available on request for candidates taking part in all aspects of the selection process.