Sales Manager, North America

Reporting to the Regional Manager, the Sales Manager role is responsible for driving revenue generation from a new client base within their designated region. Following Wenco’s internal sales process this person will use their existing industry network of contacts, Wenco’s market knowledge, and the regional sales strategy to identify, nurture, and close sales opportunities within their designated region for their identified range of products and services. As an ambassador to Wenco you perform your role with integrity to ensure the proper solution is recommended to the customer and that Wenco has the ability to best succeed in project implementation and profitability.

Key Deliverables and Responsibilities

Deliver Regional Sales, Profit and Operational Targets

• Ensuring best commercial practice is achieved at all times
• Achievement of annual sales targets including revenue and pipeline growth 
• Actively develop, support and deliver initiatives to target competitor products
• Collaborate with the broader Wenco business stakeholders to convert a greater proportion of opportunities
• Establish and promote trusting relationships with key internal and external customers
• Establish a planning process linked to the sales CRM and pipeline schedule where accurate forecasts are maintained
• Responsible for building the Wenco brand in the region through the attendance of tradeshows, securing opportunities for co-writing papers, delivering presentations at events, and supporting the Marketing team in identifying media and events to promote the brand

Continuous Improvement to Customer Service

• Promote customer-centric focus, innovation in products, services and ways of interacting with internal customers which add value to the customer and Wenco
• Positively influence the customer perception through effective representation of Wenco and related products in the market place
• Treat customers with respect, seek customer insight proactively, build relationships of trust with customers and encourage customer focus among all employees and contractors
• Manage and resolve customer complaints effectively and in a timely manner

Technical Knowledge

• Continually improve self-knowledge of Wenco product and related mining processes
• Gather and communicate market and competitor information
• Learn and adopt the Miller Heiman sales methodology as promoted by Wenco
• Have a clear understanding of how information technology can benefit mines in terms of safety, productivity, maintenance and management.

Experience and Knowledge

• 5+ years of experience in a sales position within the mining or mining services industry
• Bachelor of Business Administration with a focus in Finance or Mining or equivalent experience in progressive roles.

• Demonstrated success in selling high-end solutions within a mining and industrial environment
• Technical background, with experience in engineering, mining, or technology business
• Intermediate-level sales related ERP skills

Skills and Abilities

• Proven ability to influence cross-functional teams without formal authority
• Comfortable presenting to large groups from varied backgrounds
• Energetic, enthusiastic, results driven
• Strong ability to manage time and priorities
• Proven analytical and problem-solving abilities
• Strong written and oral communication skills
• Understanding of modern business systems
• Understanding of the generation and closure of new business
• Excellent teamwork skills
• Exceptional time management
• Highly self-motivated and self-directed, objective oriented
• Strong, demonstrated customer focus (internal and external)
• Holds current driver’s license in relevant region
• Travel required (30-50%)