Toques and Tracks Retail Clerk (Winter)

Description:

You have impeccable taste and good judgment when it comes to helping guests pick out the best sporting goods, merchandise and accessories to meet their needs. You will provide prompt, efficient and friendly service, selling and promoting sporting goods and clothing. You are aware of all current events and resort information and keep our guests informed as courteous, outgoing and animated ambassadors of Panorama.

Essential Functions:

• Become familiar with the merchandise in order to provide the best customer service possible.
• Be friendly and approachable and willing to assist guests with any questions they may have about the merchandise or about Panorama.
• Maintain store and products in a clean, orderly fashion for presentation to guests, maintain inventory control system. 
• Continually strive to exceed guests’ expectations.
• Provide immediate response to product and service shortfalls.
• Maintain store inventory and all related paperwork.
• Contribute to the positive growth of Panorama through suggestions and functions, adhere to all security procedures involving cash handling, theft, liability and premises.
• Learn and demonstrate knowledge of sales training and related steps.
• Positive, energetic and enthusiastic towards Guests and peers.
• Consistent greeting of all guests when they enter store.
• Consistent telephone protocol with guests and staff.

Experience/Requirements:

• High School, Previous grocery or retail and cash handling experience.
• Computer literate.
• Previous experience working with ski & snowboarding apparel a definite asset.
• Working on your feet in the store for long periods of time.
• Lifting and moving of boxes and product, up to 50 lbs.