Coordinator, Data Assets

If you are up for the challenge and would like to be considered for this position, we would like to hear from you. The British Columbia Society for the Prevention of Cruelty to Animals (BC SPCA) is looking to fill the following career opportunity:

POSITION:                        Coordinator, Data Assets

STATUS:                            Permanent; Full-Time
SHIFT:                               35 hours per week (Hybrid)
WAGE:                              Salaried                                            

LOCATION:                       Provincial Office, in Vancouver, BC                                            

CLOSING DATE:              Open Until Filled

We welcome diversity, value differences, and foster inclusion in our employment practices.  Find out more about our commitment to diversity and inclusion by reading our Foundational Principles on our website.  We invite applications from all qualified individuals who are philosophically aligned with our mission and principles. 

The BC SPCA is a dynamic organization with facilities and services across the province of BC. Join an expanding people-focused team in an exciting time of change in an organization that makes a difference! Please read below for additional details and let us know if you have the skills and experience we are looking for by submitting your application.

About the Position:

Reporting to the Manager, Data Assets & Generosity Services, the Coordinator, Data Assets is responsible for planning and coordinating data for specific campaigns, developing streamlined processes and supporting extraordinary data projects. This position  is also responsible for mentoring and guiding temporary student interns.

Some specific duties:

Ongoing data management (55%):

• Imports transactions and new constituents from various sources, including, but not limited to outward facing systems such as Fundraise Up, MailChimp, Shelter Buddy, New/Mode, CampSite, Givergy, Shopify, GoGo Photo etc. and inward facing systems such as Better Impact and Dayforce, to Raisers Edge.
• Develops data parameters for projects in consultation with campaign leads and exports and otherwise prepares data for use including, but not limited to, Direct Mail and Calling Campaigns, AnimalSense and Bark! magazines, events, community giving and department list requests.
• Contributes to overall data hygiene and validation activities.
• Helps with annual consolidated receipting audit and production of data files as needed.

Process and documentation (15%):

• Develops streamlined processes to improve efficiency and integrity of data and the movement thereof.
• Assists in development and maintenance of tools that manage data imports/exports.
• Assists with updating and maintaining import profiles, procedure manuals, and other database-related needs to ensure data integrity.
• Documents guidelines and procedures to accurately reflect duties associated with processes and activities as directed.
• Provides training to Public Engagement and Advancement on processes and systems as required.

Projects (20 %)

• Participates in various projects, as assigned.  Projects will have specific deliverables but may include:

• Developing reporting mechanisms, metrics  and conducting other related analysis as needed by campaigns.
• Gathering business requirements, developing data architecture and leading data migration needs for implementation of a new application.
• Developing integrations for new applications as acquired.

Other (10%):

• Provides guidance to the Data Assets team in the absence of the Manager, Data Assets & Generosity Services.
• Provides technical support for Raiser’s Edge and guides staff in using Blackbaud knowledgebase and support when possible.
• Provides supervision, mentoring, skills acquisition, learning opportunities and evaluation for temporary co-op or student positions or for team volunteers.
• Develops and maintain relationships with industry peers and commits to continued education, learning and innovation. 
• Commits to continued education and learning as it relates to donor CRMs and data management best practices. 
• Participates in team, portfolio, unit, department and organization-wide staff meetings as required. 
• Contributes to the growth of a culture of health and safety and volunteerism. 
• Actively seeks opportunities to involve volunteers in work in the portfolio and collaborates with Volunteer Resources on implementation. 
• Demonstrates a commitment to BC SPCA values, work-life balance, and principles of equity, diversity, inclusion and reconciliation. 

• Other duties as assigned. 

Qualifications you need to have:

• University degree plus 3-6 years’ experience in data sciences; or an equivalent combination of education and experience acceptable to the employer.
• Intermediate understanding of the Raiser’s Edge 7 or NXT, including merging records, using and creating queries, export, mail tasks and importing.
• Intermediate skills  in Excel and other Microsoft Office programs, including advanced understanding of formulas, regular expressions and macro.
• Familiarity with Power Automate and Power BI.
• Demonstrated ability to: 

• • Work collaboratively on shared projects with individual responsibilities, and multiple priorities. 
  • Exercise judgement, identify potential challenges and opportunities, and bring forward solutions. 
  • Gather data, calculate metrics, and perform some analysis. 
  • Assess, recommend, and implement changes in process and procedures.
  • Communicate clearly and respectfully at all levels with a diverse audience internally and externally, (both oral and written). 
  • Perform with exceptional attention to detail. 
  • Prioritize demands on time.
  • Work independently and cooperatively as a team player and demonstrate well developed interpersonal skills.

• • Some supervision and mentorship experience an asset.
  • Typing speed of at least 40 words per minute with a high rate of accuracy.
  • Commitment to ongoing learning and professional development.
  • Working knowledge of concepts of equity, diversity, inclusion and reconciliation; able to relate respectfully to a diverse audience. 
  • Philosophical harmony with the mission, vision, values and strategic direction of the BC SPCA. 

How to apply:

If you are interested in joining our team and are legally entitled to work in Canada, we would like to hear from you. Click on apply now or use the link to apply https://spca.bc.ca/about-us/careers/

We thank you for your interest in the BC SPCA, however; only candidates selected for an interview will be contacted. No telephone calls, please. 

The BC SPCA is a Registered Charity BN 11881 9036 RR0001