Terminal Operations Co-op Student - Signage Accessibility and Amenities

Number of positions available: 1

Wage: $21/hour

Status: 12-month term, (Jan 2024 – Dec 2024)

Closing Date: February 23, 2025

The Calgary Airport Authority is committed to creating an environment where our students are rewarded through meaningful work experiences and numerous opportunities to connect with employees, stakeholders, and other students just like you. Our program offers students an opportunity to gain valuable industry experience, knowledge, and contacts through full time work in their chosen field.

OUR TEAM

Our Terminal Operations team collaborates with multiple business units, tenants, airlines and other stakeholders within the airport community to ensure that our passengers at YYC have a seamless and positive airport experience.  

We are more than just planes and tarmacs. Our purpose travels beyond our runway into the communities we serve. We are about connections, stories, and life-defining adventures. We are committed to fostering an environment where our people are rewarded through meaningful work experiences.

The Calgary Airport Authority manages and operates YYC Calgary International Airport and YBW Springbank Airport and collaborates with the many partners who make up YYC - from airlines to government agencies and retail outlets. This is an exciting time to join our #YYCCrew and drive YYC forward as one of Canada's best airports!

WHAT YOU WILL DO

Under the supervision of the General Manager, Terminal Operations, you will work closely with the Terminal Operations Coordinators, providing administrative and program support to Signage, Accessibility and Amenities.

RESPONSIBILITIES INCLUDE:

• Represent Terminal Operations Team in YYC OCOL (Official Languages) Committee.
• Lead signage audits related to regulatory compliance.
• Receive assess and respond to signage requests.
• Maintain signage records including documentation and Excel spreadsheets.
• Support all administrative and program functions of the Wayfinding, Signage and Accessibility programs.
• Maintain and administer the Sunflower Lanyard Program.
• Catalogue Accessible Transportation for Person’s with Disabilities Regulations/ Canadian Transportation Agency correspondence and responses.
• Support the investigation of accessibility complaints and participate in mediation.
• Design and implement a comprehensive Government Affairs Canada (Ottawa Protocol) program.
• Assist with the implementation and enhancement of procedural, program or regulatory changes.
• Review and update operational documentation and standard operating procedures.

WHAT YOU BRING

• Highly enthusiastic individual that can take the initiative and effectively collaborate with multiple partners
• Pursuing a diploma or bachelor’s degree in Policy Studies, Business Administration, or a related discipline.
• Ability to ensure high quality results and attention to detail
• Proficient with Microsoft Office including PowerPoint, Excel, Word, and Outlook
• Ability to work effectively with a team as well as individually
• Strong organizational skills as well as excellent written and verbal communication
• Experience working in an office setting is an asset

WHAT ELSE?

• To qualify as a co-op or internship student, you must be enrolled in a post-secondary program where a work term is a formal requirement of the program and be able to provide documentation to that effect.
• Please attach a copy of your transcript to your application.
• Must be able to obtain and maintain a restricted area identification card (RAIC).
• This role is eligible for our hybrid work model with a combination of onsite and remote work.
• Must be willing to relocate to Calgary or area for the start of the term and the duration of the placement

WHAT YOU CAN EXPECT

It’s simple – we invest in our people because they are the backbone of our success. We offer:

• Competitive wages
• Networking and growth opportunities
• Opportunities to give back to the community

OUR VALUES: 

• We prioritize genuine concern and compassion for everyone we engage with, from our team members to our partners and guests, always striving to help and support one another. 
• We actively seek diverse perspectives in our decision-making and collaboratively tackle challenges. 
• We work together with trust and transparency, supporting one another to achieve the collective goals of our organization. 
• We grow, evolve, and adapt with purpose, continually aligning our actions with our vision. 
• We embrace curiosity and boldly challenge the status quo, exploring new opportunities and taking thoughtful, responsible risks that drive purposeful innovation. 

Are you looking for the journey of a lifetime? One that’s focused on creating effortless and memorable experiences for millions of guests and travelers each year. Click the apply button for your chance to learn how you can be a part of one of Alberta’s Top Employers.

The Calgary Airport Authority is an equal opportunity employer committed to diversity, equity, and inclusion. We encourage all qualified applicants to apply including women, Indigenous people, persons with disabilities, members of visible minorities, members of the 2SLGBTQ+ community, and others who may contribute to organizational diversification of ideas