Project Manager, Data-as-a-Service

We are seeking a dynamic and experienced Project Manager to lead technology implementation projects within the mining industry. The ideal candidate will have a solid background in managing complex technology projects, with a specific focus on implementations, ongoing administration, and support. You will work closely with cross-functional teams including IT, operations, engineering, and external vendors to ensure that mining technology systems are deployed, integrated, and maintained efficiently.

Responsibilities

Project Management & Implementations

• Lead end-to-end technology implementation projects, from planning and design to deployment and stabilization.
• Define project scope, objectives, timelines, and deliverables in alignment with business goals.
• Coordinate with internal (IT, operations, and engineering) and external teams (IT, operations, maintenance, technical solutions) and external vendors to ensure smooth implementation of technology solutions.
• Develop detailed project plans, including resource allocation, budgets, risk management, and stakeholder communication.
• Ensure that all project milestones and deliverables are met on time and within budget.
• Conduct post-implementation reviews to ensure success and identify areas for improvement.

Technology Administration

• Oversee the ongoing administration of mining technology systems, ensuring they operate at peak performance.
• Collaborate with IT and engineering teams to maintain the integrity, security, and reliability of all technology systems.
• Manage relationships with vendors and service providers to ensure SLAs (Service Level Agreements) are met.

Support & Continuous Improvement

• Provide high-level support and troubleshooting for mining technology systems, working closely with the support teams to resolve issues efficiently.
• Ensure proper documentation and training materials are created and maintained for users and administrators.
• Develop and implement best practices for system maintenance, upgrades, and user support.
• Act as a point of escalation for technology-related issues, managing incidents, and ensuring resolution within acceptable timeframes.
• Champion continuous improvement efforts to enhance system performance, user satisfaction, and operational efficiency.

Qualifications & Skills

• Bachelor’s degree in Engineering, IT, Project Management, or a related field
• 5+ years project management experience
• Minimum of 5 years of project management experience, with a strong emphasis on technology implementation and support in the mining or industrial sector.
• Proficiency in project management tools (e.g., MS Project, Asana, Jira) and methodologies (e.g., Agile, Waterfall).
• Experience managing large-scale technology projects involving system integrations, upgrades, and cross-functional collaboration.
• Strong technical understanding of mining technology systems (e.g., Fleet management systems, automation, IoT solutions, etc.)
• Excellent communication, leadership, and problem-solving skills.
• PMP, PRINCE2, or equivalent project management certification is a plus.
• Availability for 15% international travel
• Ability to work in remote and on-site mining environments as required.

Nice to Have

• Experience
  • working in other functions involved in new product development: Support/Service, Software, Systems Engineering, Product Management, Sales, Product Marketing, etc.
  • in new product development involving hardware
  • in developing product involving complex certifications: safety, EMC/EMI, etc.
  • working with complex systems
• Knowledge of
  • Agile frameworks: LeSS, SAFe, Xtreme Programming
• Certification in
  • Agile roles or frameworks
  • project management
  • product management