Admin and Management - Practice Manager

 

The successful candidate will spend a portion of time allocated to administrative duties and team leadership, the remaining time working alongside a team. Some responsibilities are:

 

• Oversee smooth and efficient operations of the clinics
• Recruit, train, and motivate staff
• Handle HR issues when they arise, and escalate to the Operations Director if needed
• Work with the Operations Director to create and execute the vision for the clinics
• Help grow the clinics in both revenue and new clientele
• Create action plans for the clinic and staff to maximize success
• Prepare regular reports on a weekly basis

 

As our ideal candidate you will have:

 

• Previous experience as an outlet manager, preferably in the veterinary, retail, or healthcare industry(but not required!)
• Exceptional people skills and proven leadership skills are a must
• Experience with shifts, and drafting/managing schedules
• Good management and leadership skills with the ability to set priorities, delegate, motivate and develop the hospital and team to become top performers in the community
• You must be a client service professional, who puts the client first at all times 
• An experienced people manager, who has hired, trained and held people accountable for their performance
• Developed emotional intelligence to be able to contain emotional situations around the clinic
• Solid communication skills, both when dealing with clients and interpersonal relationships
• Collaboration skills demonstrating a strong desire to build rapport and solid relationships with team members, clients and the community
• Financial skills to understand the needs of the business and the importance of growing revenues and controlling expenses
• Passion for what you do every day! Enthusiasm, energy and a positive attitude are a must