Facilities and Equipment Coordinator

Reporting to the Sr. Manager Facilities and Maintenance, the Facilities and Equipment Coordinator is responsible for intake, coordination and dispatch for all hospital maintenance, facility and equipment related requests and concerns.

Responsibilities: 

• Coordinate clinic repair requests, oversee vendors for all facilities and equipment related concerns. 

• Provide estimates and alternatives for hospital medical equipment requests. 

• Review new equipment business cases to ensure ROI on capital spend. 

• Oversee building and equipment maintenance schedules. 

• Oversee external contractors, vendor negotiations, schedules, contracts and invoicing. 

• Work with internal and external stakeholders to ensure clinic maintenance is approved and executed on time and on budget. 

• Maintain service ticketing and asset management systems. 

• Maintain and track service records on clinic assets. 

• Support Clinic restoration and insurance claims. 

• Oversee minor infrastructure improvements in collaboration with the Construction and Design team.  

• Provide project tracking and period updates to Senior Leadership. 

• Prepare Standard Operating Processes and presentations 

• Other duties as assigned 

Knowledge, Skills and Experience: 

• 3-5 years' experience in Vet-Medical / Commercial / Retail building maintenance. 

• Customer service and administration background. 

• Strong communication and organizational skills.  

• Education / experience with medical operations and equipment. 

• Experience implementing process and procedural improvements 

• Understanding of contracts, budgeting and invoicing 

• Ability to work independently and in a dynamic team environment. 

• Proficient with MS Excel, Word, PowerPoint, Outlook, and Project. 

• Bilingual in French and English (written and spoken) considered an asset 

• Comfortable being around pets when working at Home Office and clinics  

Our Ideal Candidate possesses the following Cultural Competencies: 

We are Relationship Focused! 

• In every interaction with the hospitals, we build and maintain personal connections and trust.  All relationships matter regardless of different levels, functions, cultures or geography. 

We Collaborate! 

• Different perspectives are encouraged as we look for the best way to do things.  We collaborate with the hospitals and one another to ensure that all work is in the best interest of the hospital and takes into account the unique needs of each location.  We are externally focused on our hospitals rather than only internally focused on our processes. 

We Speak the Truth! 

• We are honest and transparent.  We can question or challenge without fear of negative repercussions.  We support one another and take responsibility for ourselves. 

We are Humble! 

• We’re all in this together. There is no room for ego or hierarchy mentality here.  We are unpretentious and approachable.  We support and appreciate one another.  We regularly seek feedback without defensiveness.  We reflect on our activities and the impact we have on others. 

We Take Care of the Rest! 

• We view everything we do through the lens of the hospitals.  We seek to understand first.  Every decision we make is based on impact to patient care, client service, and hospital teams.  We do what’s best for the hospitals, not just Home Office.