Retail-Quebec - Area Manager - QC

About this Position

This role is responsible for leading, managing, coordinating and implementing the customer scope of work within a designated area, to provide exceptional Janitorial Services.
You will also be responsible for increasing revenue from existing customers and managing a mobile workforce.

Duties and Responsibilities

Participate in the development and implementation plans for customer (i.e. waxing schedules/, budgets, potential add on sales opportunities)
Build strong relationships with customers and sub contractors
Responsible for training subcontractors and employees on required legislated training (WHMIS, Health & Safety, etc.) and United cleaning specific training
Lead all process initiatives and work with senior management to identify trends and process gaps.
Analyze and control store budgets, monitor expenses for operations and develop strategies to decrease costs and increase profitability at store level
Implement transitions of new business in customer locations in compliance with transition process
Support in Hiring/Recruitment/Training/Performance Management/Termination of subcontractors
Work in compliance with Health & Safety policies and legislation
Job Requirements

Available to address customer and subcontractor needs and concerns in a timely manner
Ability to work flexible shifts on a rotation basis including evenings and nights
Willing to travel frequently within the designated territory
Ability to work in a fast-paced & high stress environment and solve problems effectively
Valid driver’s licence and good driving record
Skills- Qualifications

Business acumen, strong verbal and written communication skills
Active listening skills, time management, leadership skills, autonomy, competent with technology
Managing budgeting & costing within janitorial operational environments
Knowledge of floor-care and cleaning procedures is an asset
Ability to motivate a mobile team of sub-contractors
Education/Experience

Degree in business administration or related field
Minimum of 5 years’ experience in the Janitorial industry or any other dynamic operational environment
3 – 5 years’ experience in a supervisory role