Education Interpreter & Site Representative

Position Details:

Current Rate of Pay: Min = $26.36/hr, Max = $30.56/hr

Employment type: Temporary Contract

Duration of employment: 12 months

Hours of work: 40 hrs/week

Work location: Albion Hills Field Centre

Division: Education and Training

Business unit: Education and Training

Travel: None

Remote Work: None

About TRCA:

With more than 60 years of experience, Toronto and Region Conservation Authority (TRCA) is one of 36 Conservation Authorities in Ontario, created to safeguard and enhance the health and well-being of watershed communities through the protection and restoration of the natural environment and the ecological services the environment provides.

TRCA is considered the provincial leader in conserving, restoring, and managing natural resources to advance safe and sustainable development.

To apply to this posting, click on the “Apply” icon. Please submit your resume and cover letter in one PDF or Word file prior to 11:59 pm on October 11, 2024.

How you will contribute as part of the TRCA team:

The Education Interpreter & Site Representative delivers hands-on education outdoor environmental programs to overnight and day groups of visitors to TRCA’ sites and facilities.

Major Responsibilities:

• Greets and welcomes visitors, outlining facility and/or grounds usage and protocols, completing all administrative procedures
• Learns program content to be able to effectively deliver interactive programs to various audiences
• Ensures program equipment/supplies and/or artifacts are not damaged in execution of third-party program/location usage etc.
• Assist the food service staff in providing and delivering meals as required
• Provide on-site coordination and caretaking of the facility and/or grounds and all assets and materials used
• Opens and securely closes site/facility as required following TRCA protocols and initiates emergency protocols when needed

What will you need to succeed:

Education (degree/diploma/certifications/licenses)

• Minimum pursuing a post-secondary diploma or degree in Recreation, Outdoor Recreation, Education, or a related field
• Valid Standard First Aid & CPR/AED Level C Certification
• Successful completion of a Vulnerable Sector Screening. Employees/candidates under the age of eighteen (18) years are not eligible to have a VSS, therefore will not be required

Experience

• 2+ years of experience delivering outdoor recreation programs for audiences of varying age groups

Knowledge/Skill/Ability - Competencies

• Ability to communicate effectively with tact and courtesy plus, deliver programs/information to audiences of various ages, adapting style to ensure audience appropriateness
• Knowledge of the environment and related disciplines
• Demonstrated aptitude for organization and time management 
• Strong communication skills to provide clear and concise communication in both non-emergency and emergency situations
• Ability to work independently and take initiative within a set of guidelines and procedures, and to take direction and notes when given
• Effective customer services skills, with the ability to use judgement to address unexpected situations
• Proficiency in MS Office suite including online software such as MS teams, WebEx, and SharePoint
• Must be flexible to work all required shifts, including weekends and holidays, as well as overnight work including successive days

What TRCA has to offer you:

As part of a progressive team, you will have the opportunity to make a positive impact to preserving and protecting nature, while maintaining a balance between the natural environment and built environment. Working with experts within our field, you will join a team of colleagues that are committed to TRCA’s core values by demonstrating the following behaviours: integrity, collaboration, accountability, respect, and excellence (icare). 

You will be part of a diverse and inclusive organization that:

• Makes a positive difference in the communities we serve.
• Fosters high performance and collaborative teams.
• Provides continuous learning and development opportunities.
• Offers a comprehensive compensation and benefits program (including Defined Benefit Pension Plan – OMERS/OTPP).
• Pregnancy & Parental Leave Top-Up Program.
• Provides unique TRCA Perks.
• Provides flexible work arrangements.
• Offers potential for career growth and advancement.

While the Toronto and Region Conservation Authority (TRCA) thanks all applicants for their interest, only those under consideration will be contacted for interviews. Please be advised that successful incumbent(s) may be required to undergo a vulnerable sector screening and/or driver’s abstract check as a part of the final step in the hiring process.

TRCA is an equal opportunity employer. We embrace diversity and are committed to creating an inclusive workplace. Our goal is to attract, develop and retain highly talented employees from diverse backgrounds, allowing us to benefit from a wide variety of experiences and perspectives. In accordance with the Ontario Human Rights Code, Accessibility for Ontarians with Disabilities Act, 2005, and TRCA Policies, accommodation will be provided at any point throughout the hiring process, provided the candidate makes their accommodation needs known to the TRCA. We welcome applications from all qualified persons.

Personal information you provide through the TRCA recruitment, selection, and onboarding process is collected under the authority of the Conservation Authorities Act, R.S.O. 1990, c. C.27. Collection of this personal information is necessary for the proper administration of this recruitment process for employment and volunteer positions with TRCA. Personal information is protected from disclosure pursuant to the Municipal Freedom of Information and Protection of Privacy Act.  Any questions regarding this collection activity should be directed to the Manager of Records and Information, 101 Exchange Avenue, Vaughan, Ontario, L4K 5R6, (437) 880 2308.