Business Systems Analyst 2

About Symcor:

Symcor enables secure data exchanges and supporting business processes, to help clients succeed in an evolving digital world. Trusted by Canada's largest institutions for over 25 years to support their digital transformations, Symcor aligns industry participants to solve common challenges in the most effective and efficient way. Our goal is for every employee to feel valued and accepted as part of the team and connected to Symcor and our values, fostering a sense of belonging. Symcor is an equal opportunity employer and is committed to providing an accessible recruitment process.  If you need accommodation for the interview process, just let us know! #youbelonghere

For more information, visit www.symcor.com

The Opportunity:

As a Business Systems Analyst 2 at Symcor, you will play a key role in leading projects of medium to high complexity, ensuring that business requirements are clearly defined and effectively translated into actionable solutions. You will collaborate with internal teams and external clients to assess feasibility, define scope, and mitigate project risks—helping to shape the future of our technology-driven initiatives.
 

This is a hybrid role with requirements to be on site 3 days a week, providing a balance between remote flexibility and in-person collaboration.
 

About The Role:

• Lead and support business analysis activities on projects, ensuring alignment with Symcor’s strategic objectives.
• Facilitate requirements-gathering sessions with internal teams and external clients to identify needs and objectives.
• Analyze and translate business requirements into functional specifications that guide software development and integration efforts.
• Work closely with cross-functional teams, including product managers, developers, and quality assurance teams, to ensure seamless execution of business solutions.
• Identify and mitigate project risks by collaborating with project teams and recommending solutions.
• Develop key project deliverables, including business requirement documents, process flows, and user stories, ensuring clarity and completeness.
• Support all project phases, from initial planning and analysis to implementation and post-launch evaluation, providing expert insights to optimize outcomes.
• Provide consulting services on larger initiatives, offering strategic recommendations and facilitating key decision-making processes.
• Conduct impact assessments and gap analyses to proactively identify potential issues and improvement opportunities.
• Assist in preparing presentations, reports, and status updates to communicate project progress, challenges, and milestones to stakeholders.

What You Need to Succeed:

Education:

• University or college degree in a relevant discipline.

Experience:

• 5+ years’ experience in developing requirements for software development or systems integration projects.
• 5+ years of experience with the project life cycle (SDLC) and associated analytical techniques.
• Exposure to working with cross-functional teams, including business, IT, and external stakeholders.
• Experience using business analysis tools such as JIRA, Confluence, Visio, or similar platforms is an asset.
• Previous experience in the financial services, technology, or consulting industries is beneficial.

Skill Requirements:

• Strong understanding of business systems analysis techniques, methodologies, and approaches.
• Knowledge of project management methodologies, including Agile and Waterfall.
• Experience working within a standardized software development methodology (e.g., Agile).
• Proficiency in Microsoft Office tools.
• Excellent communication and stakeholder management skills, with the ability to facilitate discussions and drive consensus.
• Strong problem-solving and critical-thinking skills, with a keen ability to analyze and resolve business challenges.
• Ability to manage competing priorities and meet deadlines in a dynamic environment.

What’s In It For You
 

At Symcor, we define our success by what we help others achieve. We were created to support our clients and, through our products, services, and solutions, protect and strengthen their brands. We care about each other, reaching our potential, making a difference to our communities, and achieving success that is mutual.

• A comprehensive Total Rewards Program that includes a competitive compensation package, flexible benefits and time away options, retirement and savings plans and a commitment to your overall health and well-being through our myWell-being program.
• Leaders who support your development through coaching and managing opportunities.
• Ability to make a difference and lasting impact.
• Opportunities to do challenging work and progressively take on greater accountabilities for growth.
• We foster an inclusive atmosphere of One Symcor with our philosophy of +1 Unique You®, we harness each employee’s uniqueness, different skills, backgrounds, and perspectives to contribute to mutual success. It is the diversity of our people and the inclusive environment that has been and will always be key to Symcor’s success.

Symcor is an equal opportunity employer and is committed to providing an accessible recruitment process. Upon request, we will provide accommodation for candidates.